Question about HotBrick 800/2 (HB8002) Firewall

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Hotbrick vpn800/2 Running fine over a year now, but checked this morning and no lights from the wan1 & 2 to switch. Only the power. Tried powering off for a minute and back on. (all lights would turn orange -> green -> off. power light on) T1--> cisco Router --> Gigabit Switch --> Hotbrick -->LAN |------------> Hotbrick |------------> Linksys Moved and swapped new cables to the hotbrick but no activity on either end of the Hotbrick and switch. I have 1 other Hotbrick and Linksys router attached to the same switch and they are ok. Attempted to attach 1 PC to the hotbrick but same no activity lights would go on. Any suggestions appreciated! Thanks

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  • yacombor Aug 10, 2008

    lan light is not coming up

  • mmusumeci May 05, 2009

    Same exact thing is happening with our VPN 800/2. Master reset does nothing.

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SOURCE: unbrick my router by upgrade firmware

Either the router firmware was not for your system or the upgrade didn't take. If it just didn't take, you will have to reinstall the upgrade or reflash the upgrade manually. Your owners manual or the manufacturer's website should provide specific instructions on how to do this. Depending on the router you have you may also be able to access help information from an administrators screen if it is still accessible. http//: 192.168.0.1 or 192.168.1.1 or other predefined address for your brand of router.

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