Question about Samsung RS2534 Side by Side Refrigerator
The original problem is that it ices up in the back, behind the panel in the refrigerator, causing it to slowly warm up. I have to de-ice it about every other month. But when I tried to run the self diagnosis, it only blinked once (its supposed to go for 20 sec), all the icons and numbers blinked (its supposed to have corresponding lights that tell you whats disfunctional) and then goes back to normal mode. it's not really the RS2534--I guess it's too old? I have the RS2544SL/XAA
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A solution to refrigerator defrost cycle not working,
causing frig to not cool properly (also for freezer not cooling and water
dispenser and ice maker not working).
Here are my observations and solutions after 6 weeks of problems with my Samsung RS2533sw side by side refrigerator/freezer.
First problem was the refrigerator defrost cycle was not working. I first called a local technician to solve the problem. Big mistake, he didn’t know what he was talking about and it cost $60 for nothing. After calling around and not finding anyone else who would service my refrigerator, I worked on it myself. I finally diagnosed that the PCB (or PBA) main computer board had gone bad. All other refrigerator defrost parts tested ok with an ohm meter. Unplugging the refrigerator to ‘reset’ it for any length of time did not solve the problem. So I ordered a new PCB main from Searspartsdirect.com for $87 + SSH (part number DA41-00134A or D or F – don’t worry about the last letter, they are all the same part). The new part solved the problem.
One note about ordering parts, I choose Searspartsdirect.com, they were the second lowest price. They also have very good customer service, at least when I’ve dealt with them. They will send a replacement part if the part they sent you fails within 30 days (only once on electrical parts though). Partstore.com gets very bad reviews and for just $6 less than Sears, I wouldn’t risk the agony of poor customer service. Partselect.com is pricey, $150. Samsungparts.com was $20 more than Sears. All these stores are online because I could not find any stores that carry Samsung parts and it is even harder to find a repairman willing to work on Samsung refrigerators, I live in Dallas where there are 6 million people in the metro area and only 2 service men are registered with Samsung as being qualified.
I found out something very interesting before installing the new PCB main. In order to know if I could do it myself, I took apart the back compartment and took out the existing PCB main. I then reconnected it and put it all back together so at least I’d have a working freezer. I then ordered the new part. In the mean time between getting the new part and having disconnected the original main circuit board that interesting thing happened. I came out a couple of days later and found a pool of water on the floor in front of the frig. The original circuit board was activating the defrost cycle in the refrigerator and had melted a huge block of ice, now water on my floor!!! I had already ordered the part and couldn’t cancel it, so I kept the part and installed it anyways, rather than pay more postage just to get the cost of the part refunded.
So if you think you have a bad circuit board and unplugging the frig to ‘reset’ it doesn’t work, you might just want to try disconnecting all the leads to the circuit board and just stick it back together and see if that actually ‘resets’ the unit. Just the other day the freezer side completely shut down (freezer stopped cooling, water dispenser and ice maker quit). I disconnected the circuit board completely again (all 8 connections) and that fixed it. Now everything works as it should (note it may take several hours or even a day or two before everything starts to work normally). One important note before disconnecting the circuit board, UNPLUG THE REFRIGERATOR FIRST!!!
Another interesting thing I found out about the defrost heater for the frig, is that during the defrost cycle it makes a soft, low grumbling sound (I was trying to eliminate the heater as the cause of the defrost not working). I know this because while this sound was going on I disconnected the lead to the heat element the sound immediately stopped and when I reconnected the heater plug, the sound resumed. The heater plug is next to the fan plug in the upper right of the compartment in the back of the frig as you access it from inside the frig compartment.
Lastly to see if I can prevent having to disconnect the circuit board all the time (we have infrequent power outages here which I think have a lot to do with this issue), I bought a $10 surge protector just for the refrigerator. Hope that solves that problem and good luck to whoever has the same issues.
Posted on Nov 26, 2008
I'm having the same issue. I took apart the refrig. compartment and deiced the evaporator (was a big block of ice). The frig works until it ices up again. I've tested the current in all the sensors and the heater. All get current through, so now I'm going to test the PBA main according to the service manual instructions. I have no electrical experience, but was able to figure out how to test all those parts with an ohm meter. My guess is that I'll have to buy a new PBA main circuit board. Some advice, shop around because I've found $72 all the way up to $198 for the same part.
I first hired a repair man, he acted like he knew the problem, but after checking his work (and paying him) I found that he was completely wrong (he said the freezer fan was not pushing air to the frig. - this is a twin cooling system and the freezer fan does not effect the frig. side.) Now I'm doing it myself cause I can't find another repair man that works on Samsung. I'll post my results after the fix.
Posted on Oct 20, 2008
I have the same problems as ya'll mine does fine on the freezer side but reads a high temperature on the fridge side. After reading countless blogs on the subject im going to get a fan and computer board. It seems to be a common problem with these units , by the ones I have read om the internet. One repair guy tried to stick me for 400.00 so I think I will do it myself for about a hundred bucks. or just by a better product the next time.
lbj Dallas Texas
Posted on Aug 11, 2008
I have the same problems as ya'll mine does fine on the freezer side but reads a high temperature on the fridge side.
where is the computer board and fan? how difficult to replace them?
thanks in advance
Posted on Nov 11, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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