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I have a lexmark x5470. I have a problem when I scan a photo. The photo shows up like a smudge veiw.

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There is a problem with the optics. They are set to focus on items lying on the glass. When items are too far away they look "smudged" or out of focus. This happens if the device has taken a serious "hit" like falling off the stand. (Maybe the cleaning people, a co-worker, or a rambunctious child...none of who will admit responsibility). This is not a fix that you can do without alignment tools or repair parts.

This would be like you dropping a camera (scanners and fax machines are just fixed cameras)...game over or expensive repair bill.

Posted on Jun 21, 2008

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Posted on Jan 02, 2017

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