Question about HP Officejet 5610 All-In-One InkJet Printer
I have the 5610 with Windows XP. My power cut out and when the 5610 turned back on, the display screen said, "Fax failure. Unable to send or receive faxes." Also, when I press the power button to turn off the 5610, it will display a "Shutting Down" message but it will not power off unless I unplug the cord. All of the cables are securely connected, the phone line is working, and I can still print and scan, but I cannot get the fax function to work. I even tried directly connecting the line from the 5610 into the phone jack and it still will not work. Any assistance would be very much appreciated!
You can try resetting the printer.
Step 1. Unplug the power cord at the back of the printer while the printer is still on
Step 2. Press and hold the # and 6 button on the printer while the power cord is disconnected. And keep holdig the two buttons until you plug in the power back again.
Note : do not release the # and 6 when you plug the power cord back in. keep holding the two buttons until the printer would turn on then turn off or the printer would say anything about "reset"
Step 3. Try sending a fax after the successful reset of the printer
Posted on Nov 29, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Try to reset the printer:
Unplug the printer from power
Hold the # and 9 together while plugging it back
If still not working try again with a # and 3 combination
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