I bought an insignia converter box last week and have problems with it. It didn't work well at all with my old antenna, so I bought a new antenna, and it only works marginally better. Signal reception during the day is often bad, resulting in pixelated video and choppy audio. And I've yet to be able to get one of my local tv channels. The pixelating issue also happens some at night. Honeestly, this is really not much better than with my antenna alone, at least then I got all the channels
Re: signal issues with my Insignia DTV converter box
As far as the antenna goes..NO. It is still an RF signal. The antenna just needs to be good for the frequency range of the stations you are receiving. The station numbers and frequency don't necessarily match like they use to. They are all over the place now.
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I have seen this issue with another brand of DTV converter. The fix for that unit was to use the menu setup for the initial installation instead of just rescanning. This made the converter regenerate the channel table with the correct channel numbers.
Ok first I can save you some money. Take your "HDTV" antenna back. There is nothing different about the antennas needed receive analog and digital signals. If you got reception without your converter box, use the same antenna with your converter box.
Next let's see if there is a problem with the box. Hook up a television with the antenna. How many stations do you get? Now hook up the same television & antenna, but this time put the converter box between the antenna & the TV. Do not turn on the box. Now how many stations do you get? If the number is different, the box is not allowing the antenna signal to pass through. That is bad. You want your signal to pass through the box so you can still pick up stations that don't broadcast digitally. Some areas of the country will not be covered by digital stations from all major broadcasters when the changeover happens in Feb.
My suspicion is either you did not have the antenna hooked up to the converter box when you searched for channels OR you are in an area that is not yet broadcasting digitally.
I hope this helps you solve your problem. Thank you for using FixYa and feel free to add more questions here by using comments.
You can plug your converter in and use it now. I still have a few related problems and questions about the impact the converter box has on my TV and other devices (DVD, VCR, etc.) but it does work and the picture is very good!
I had a similar problem. I then noticed that my antenna has a RG6 cable. This is good. My TV requires RG6 and requires TV(RF) cable that is also RG6. Insignia comes with a TV(RF) cable that is RG59! That's a cable with a smaller diameter center connector than RG6. Consequently, when that smaller RG59 was run from the converter box to the TV's larger RG6 female connector, no signal connection was completed since the center connector made no physical contact with the TV's female connector. I found a RG6 cable to replace the RG59 cable supplied with converter box and all worked then. Also, you must force the antenna's RG6 male plug into the smaller RG59 female connector, but it'll make it.