Question about Insignia Digital-to-Analog Converter for Analog TVs

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Signal issues with my Insignia DTV converter box

I bought an insignia converter box last week and have problems with it. It didn't work well at all with my old antenna, so I bought a new antenna, and it only works marginally better. Signal reception during the day is often bad, resulting in pixelated video and choppy audio. And I've yet to be able to get one of my local tv channels. The pixelating issue also happens some at night. Honeestly, this is really not much better than with my antenna alone, at least then I got all the channels

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  • palmtreee Jun 22, 2008

    I have the same pixel problem, but it is only intermittent. The picture is good on all channels, without having to adjust my rabbit ears.

  • dowjim1 Jul 03, 2008

    With my rooftop antena I get grreat analog pics on all major channeds here in Loveland Co.(60 mi n. Denver) With rabit ears I get pics on all but bad reception on CBS. With the INSIGNIA box I can only get CBS(very clear) and no others from rooftop antena.

  • dennisy Jul 09, 2008

    I am 3.6 miles from the nearest transmitter and 6.8 from the farthest. On dead calm days no problems with most channels but when it gets windy or rains signal degrades.

    Channel 12 (NBC 12 Richmond VA) is virtually unviewable because of pixellation and audio loss. Other channels have some problems but not as bad as 12.

  • Anonymous Jan 02, 2009

    I have "pixelating" at different times of day and on different channels after buying Insignia converter box. I've been told the problem is with the box. What do I do?

  • Anonymous Feb 03, 2009

    I'm in Miami, Fl.. I get two of the network channels. (4CBS and 6NBC).I
    do not get either the local FOX or ABC. Could that be that they arenot
    yet transmitting a digital signal at the lower range of 7 and 10?

  • Anonymous Feb 04, 2009

    When the box is hooked to our large roof top antenna and to our analog TV the welcome screen is blurred and rolls. We are unable to do anything with the remote control except turn the box on and off.

  • tinlady Feb 12, 2009

    The converter box is not picking up all of the local channels. I've heard that these converter boxes were not tested before being put on the market......What is the solution to get all local channels?

  • Anonymous Feb 17, 2009

    I have the same problems with pixlating and audio during the day and at night on some channels. Is there a solution to this without buying anything extra like a stronger antenna then I had befor the converter box or replacing the tv with a digal one.

  • Tim Babcock
    Tim Babcock May 11, 2010

    I got a question. Don't you need an an antenna thats approved for digital use?


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As far as the antenna goes..NO. It is still an RF signal. The antenna just needs to be good for the frequency range of the stations you are receiving. The station numbers and frequency don't necessarily match like they use to. They are all over the place now.

Posted on Jun 23, 2008

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My Insignia Converter boxes - 7-19-09

Switch to a powered DTV antenna.
Your analog antenna may be too far out of range to effectively pick up signal.

Thanks for using FixYa!!

Jul 19, 2009 | Insignia Digital-to-Analog Converter for...

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I have seen this issue with another brand of DTV converter. The fix for that unit was to use the menu setup for the initial installation instead of just rescanning. This made the converter regenerate the channel table with the correct channel numbers.

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Ok first I can save you some money. Take your "HDTV" antenna back. There is nothing different about the antennas needed receive analog and digital signals. If you got reception without your converter box, use the same antenna with your converter box.

Next let's see if there is a problem with the box. Hook up a television with the antenna. How many stations do you get? Now hook up the same television & antenna, but this time put the converter box between the antenna & the TV. Do not turn on the box. Now how many stations do you get? If the number is different, the box is not allowing the antenna signal to pass through. That is bad. You want your signal to pass through the box so you can still pick up stations that don't broadcast digitally. Some areas of the country will not be covered by digital stations from all major broadcasters when the changeover happens in Feb.

My suspicion is either you did not have the antenna hooked up to the converter box when you searched for channels OR you are in an area that is not yet broadcasting digitally.

I hope this helps you solve your problem. Thank you for using FixYa and feel free to add more questions here by using comments.

Jan 09, 2009 | Insignia Digital-to-Analog Converter for...

1 Answer

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Strange as it seems, both converters had "bad" batteries included for the remote. Bought new batteries, problem solved.

Dec 27, 2008 | Insignia Digital-to-Analog Converter for...

1 Answer

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All you have to do is use the auto tuning function. Your remote control has a menu button, you can get to the feature via the on-screen menu.

If you press the menu button while the box is on and you see no menu, change your television's input to match what the box's output is.

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No signal

I had a similar problem. I then noticed that my antenna has a RG6 cable. This is good. My TV requires RG6 and requires TV(RF) cable that is also RG6. Insignia comes with a TV(RF) cable that is RG59! That's a cable with a smaller diameter center connector than RG6. Consequently, when that smaller RG59 was run from the converter box to the TV's larger RG6 female connector, no signal connection was completed since the center connector made no physical contact with the TV's female connector. I found a RG6 cable to replace the RG59 cable supplied with converter box and all worked then. Also, you must force the antenna's RG6 male plug into the smaller RG59 female connector, but it'll make it.

May 25, 2008 | Insignia Digital-to-Analog Converter for...

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