Question about Polar PIM15W Ice Cream Maker

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Polar Ice Maker Portable

My ice maker won't make ice. It thinks it doesn't have water in it. The indicator light comes on and it stops. Got any help? Please help me. I love my ice maker. Thanks, Vickie Williams

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There is a little sensor inside on the top right, it is a little wire if there is anything on it it will not work, i took at small pair of pliers and gently cleaned it

Posted on Mar 06, 2009

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If the tank is full and the cycle starts, and then the low water light goes on, the motor is not pumping water. I took a meter and measued the gray and white wire water pump connector voltage (AC) and the voltage came up to house voltage after the flow sensor timed out, no water flowing, the system card faulted with a no water in tank indicator on the front panel. I measured the motor with a Ohm meter and there was an open indication. That tells me the motor is open and will not operate. Now I;m trying to find a replacement motor when I came upon this fix it site. I hope that helps you one way or the other

Posted on Jun 23, 2010

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Hello,

My name is Victoria and I work for Greenway Home Products. Im sorry to hear you are having some problems with your ice maker. Please feel free to call the service line at 1-866-253-0447 and they will help you rectify your problem. If you feel more comfortable, you can email me directly at vpeer@greenwayhp.com. Hope this helps!

Posted on Apr 06, 2010

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No. Have come to the conclusion this product is pretty much a piece of junk. Tray drive broke and now low water light comes on and stops fill cycle. Was sent back one time for factory refurbishment.

Posted on Aug 03, 2009

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My ice machine polar g620b model its making ice but ist not droping the ice its difros ice stuck on the tray

Posted on May 15, 2013

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My POLAR Ice machine worked fine for about a week. Now it won't work and the ice tray full indicator light comes on. There is a small metal sensor at the top of the machine inside. I tried wiggling it gently in and out but with no result. Any solution?

Posted on Sep 25, 2012

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This is NOT an ice CREAM maker. It is an Ice maker. Every time I receive a comment from your company it addresses my ice CREAM maker problem. I DO NOT have an ice cream maker. So I don't see how you can help me unless you understand what I have. Thank you, Vickie

Posted on Jun 22, 2008

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6ya6ya
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Posted on Jan 02, 2017

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This is the response from Victoria in the above response

Good afternoon,
In response to your email, this product does not belong to our company. Please contact the correct manufacture. Thank you.

Best Regards,
Customer Service Coordinator
Greenway Home

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