Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

2 Answers

Windows XP Home cannot access WD500GB MyBook

The WD 500 GB My Book is mounted in an XP Home machine as an NTFS folder, C:\001.
When booting this system, I power up all peripheral devices before powering up the computer.
When the WD500 powers up, its green circular indicator light glows solid for a few seconds while the drive emits (twice) a series of three spaced CLICK sounds. The indicator light then slowly blinks three times and turns off.
After this sequence, I power up the computer. When the system has finally loaded everything, the WD500 indicator light glows solid.
When I use "My Computer" to log onto C:\001 (which appears as a folder icon in the list of flies on C:, not as a drive icon, by which other USB drives are represented in the table), I get this message: "X C:\001 refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. ..."
I have tried reconnecting the USB cable without success. I have not tried reinstalling the drive as an NTFS folder. The behavior of the indicator light and the clicking sounds on power up (which were not noticed as a normal behavior in the early months of the drive's use) suggest to me that the drive is not being read correctly because of a mechanical problem (a repeated SEEK instruction), maybe a problem of head alignment. The drive has been little used, much of it contains no data, and it certainly has not been physically abused. What steps do you recommend for retrieving the files from this drive and/or restoring it?
Your comments will be most appreciated. I am pmartin@cox.net.

Posted by on

  • Brand7m Jan 11, 2009

    I just plugged in MY Book 500 and it loaded all my files. Can I take the picture and music files off my computer now so I can speed it up?

  • reid2000950 Apr 13, 2009

    My 500GB MyBook Premiums at first would work on my Windows XP machines, but over time Windows XP failed to detect them connected to USB. There are no other connected USB devices.



    Any suggested to fix this apprecieted.

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Hi Brand,
in short. yes you can, just cut & paste them to a folder in your new drive

Posted on Jan 13, 2009

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If the chat does not answer your issues, perhaps there's another way to get this done?

Posted on Jun 21, 2008

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