Question about Philips HTS-6500/37 System
Have had the product less than 15 months and recently when i have tried to load a DVD it takes disc into machine, but then says that it is not closed. It will then not allow the disc to be ejected. It is so frustrating. I have tried the trouble shooting guide option of pressing stop and then 2-5-9 on remote but nothing happens. Can you help!!
Hi, mine is also blocked, completely frozen. it also shows AUX and won't react to anything. Have you already solved the problem? Whad dit you do?
thx for the effort to reply,
Posted on Mar 25, 2010
SOURCE: i have a philips hts6510
Normally a dvd player shows the message NO DISC when,
1. The disc inserted is bad.
2 The lase pickup unit inside the dvd lost its reading intensity, dirty lens or the spindle motor damaged .
In your case the second one happened. the intensity of the laser pickup unit has lost or the spindle motor faulty or there is some dust on its lens. just insert a cleaning cd in it for two or three times. then check again is the DVD is reading or not
if the problem remains then you have to check the motor and the laser pickup unit. the lase pickup unit have two laser emitter and receiver in its inside . one for reading and playing DVDs and the other for CD and MP3. also the spindle motor runs in different speed when u insert dvd and cd.
Open the cover of your dvd player and power it on insert an audio cd and watch is it reading or not also notice the speed of the spindling of the cd. if the audio cd reads and play. then the possible problem is the spindle motor
To conform it remove the audio cd and insert a dvd. watch the rotation of the dvd. if it feel very hard to rotate it then, the spindle motor is damaged. if so replace the spindle motor if it runs more the the speed of than audio cd then the laser pickup unit is faulty. Then u have to replace the laser pickup unit.
if you need any further assistance from me , feel free to contact me through fixya.
Posted on Jan 16, 2011
Tips for a great answer:
Aug 21, 2010 | Philips HTS-3565 Theater System
Mar 12, 2010 | Philips SoundBar DVD Home Theater with...
Jan 09, 2010 | Philips LX3600D System
Dec 14, 2009 | Philips HTS6510/05 Theater System
Nov 07, 2009 | Philips Audio Players & Recorders
Dec 30, 2008 | Samsung HT-BD2R 7.1 Channel Blu-ray Home...
May 11, 2008 | RCA 420Watt 5-Disc DVD/CD Progressive Scan...
Oct 18, 2007 | Philips HTS-6500/37 System
532 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: