Cannot Eject Disc from Philips HTS6510 Home Theatre System

SOURCE: DVD load / eject problem

This is a solution to all those who have either a DVD which does not load and which cannot be ejected and also to those who have the system stuck in MP3 mode. The solution is the same for both problems. Unfortunately due to the design of the HTS6510 it’s not a simple job but if you are methodical and take your time then most people should be able to do it.
 
 I personally think the problem stems from dust building up on the laser. I noticed that the extraction fan at the back of the unit draws air, partly, in from the front slot and over the DVD and (Sony) laser.
 
Anyway I’ll talk you through what I did but please be aware that this is not a screw by screw, connector by connector account.
 
You’ll need a small torx screwdriver (the unit is put together almost exclusively with a single torx screw size),  a very small Phillips screwdriver and a pair of snipe nosed pliers. Also a couple of small bowls to hold the screws in will be a good idea.
 
Firstly make sure the unit is disconnected from the mains. Then begin by undoing  the four torx screws at the back of the unit which are holding the cover on. Then remove the silver plastic side sections by sliding them towards the back of the unit. Under these you’ll see two more torx screws to be removed on each side. Remove these and you can then remove the top cover.
 


Have a look at the first attached picture. You should see the same thing with the lid off the box. I’ve labelled all of the assemblies up. There are four circuit boards which are arranged two on the top and two underneath these. You will be removing the top two (Audio amplifier board and the power supply board).
 
The aim of the game is to move the front section (the bit with all the control buttons on) away from the main section so that you can get access the to the DVD housing (this is the player unit where your DVD is housed). The front section is attached to the main section by four plastic clips (the plastic barb to metal slot type). Two are accessed from the base of the unit and more on each side. Don’t unclip these yet because the circuit boards are attached by ribbon cables which attach to the front of the unit . It is these ribbon cables which must be disconnected before the front can be unclipped and access can be got to the DVD unit. There are also a couple of bonding leads which attach the front of the unit to the ain chassis. These have small spade (push on) connectors and are very simple to remove.
 
You don’t need to disconnect all of the ribbon cables – just enough for you to be able to swing the front of the player out of the way.  Make sure you mark any connectors which you disconnect in some way so you remember where they connect to when you re-assemble the unit. I used a permanent marker to put a series of dots on the ribbon end of the connector and board end of the connector. (i.e. one dot on each denotes a pair, the next pair has two dots etc etc.)
 
Some of the leads which you will need to disconnect are attached to the two processor  boards which sit below the two uppermost circuit boards. Gain access to these by removing the four screws (one on each corner) holding the power supply board onto its mounting (there is also a nylon support in the middle of the board – squeeze it with a small pair of pliers to release the board).
 
Next remove the black plastic insulator sheet below the board. With this board removed, the metal shelf which the Audio amplifier board is attached to can now be removed. Note that some of the screws on the external back of the unit will also need to be removed before you can do this. You don’t need to take the audio amplifier board off the shelf – just remove the shelf and audio  amplifier board together.

 

You should now have an assembly which looks like my second picture. As with the top two boards unplug the connectors on the boards to allow the front section of the dvd player to be moved away from the main part of the system. Again don’t forget to mark the connectors so you know how to re-connect them.
 
If you have got this far you are doing very well!  I then undid the four screws holding the dvd housing and unshipped the entire housing, but with hindsight this wasn’t necessary. There are four Phillips screws holding the top cover of the DVD housing on. Remove these with your Phillips screwdriver and lift off the lid.
 
You can now remove the DVD / CD. At the same time carefully remove any dust which has accumulated in the DVD housing. Take care not to damage the delicate lens or its assembly. I used a dry cotton bud but a blast of dry air or a lens cleaning brush would be an even better choice.
 
Once the dust is removed refit the cover the DVD housing and assembly is basically a reversal of the dismantling. Once its all back together switch on and they system will be back to normal. If it doesn’t switch on – open it up and recheck your connectors – most likely one of them isn’t properly engaged.
 

SOURCE: Hi my Philips HTS6510 Home Cinema is frozen, it just shows

Hi, mine is also blocked, completely frozen. it also shows AUX and won't react to anything. Have you already solved the problem? Whad dit you do?
thx for the effort to reply,

greetz

Electro Med Services

• 6694 Answers
• Posted on Jan 16, 2011

SOURCE: i have a philips hts6510

hi,
Normally a dvd player shows the message NO DISC when,
1. The disc inserted is bad.
2 The lase pickup unit inside the dvd lost its reading intensity, dirty lens or the spindle motor damaged .

In your case the second one happened. the intensity of the laser pickup unit has lost or the spindle motor faulty or there is some dust on its lens. just insert a cleaning cd in it for two or three times. then check again is the DVD is reading or not

if the problem remains then you have to check the motor and the laser pickup unit. the lase pickup unit have two laser emitter and receiver in its inside . one for reading and playing DVDs and the other for CD and MP3. also the spindle motor runs in different speed when u insert dvd and cd.

Open the cover of your dvd player and power it on insert an audio cd and watch is it reading or not also notice the speed of the spindling of the cd. if the audio cd reads and play. then the possible problem is the spindle motor

To conform it remove the audio cd and insert a dvd. watch the rotation of the dvd. if it feel very hard to rotate it then, the spindle motor is damaged. if so replace the spindle motor if it runs more the the speed of than audio cd then the laser pickup unit is faulty. Then u have to replace the laser pickup unit.
if you need any further assistance from me , feel free to contact me through fixya.
ok

SOURCE: i have a philips hts6510

You can check on this for more solutions and details:
How to fix a DVD "No disc" error (3 solutions)

If you can't solve this, you can also download a free Blu-ray player program which can be an alternative to it, such as Leawo Blu-ray Player