Question about Philips HTS-6500/37 System

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Cannot Eject Disc from Philips HTS6510 Home Theatre System

Have had the product less than 15 months and recently when i have tried to load a DVD it takes disc into machine, but then says that it is not closed. It will then not allow the disc to be ejected. It is so frustrating. I have tried the trouble shooting guide option of pressing stop and then 2-5-9 on remote but nothing happens. Can you help!!

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  • WillOwl Jul 08, 2008

    Exactly the same problem with my HTS6510. Only it is an audio disc that's stuck in there. Hardly used this since purchased 05/07, but not had problem with DVD/Audio/MP3 until now. Tried the 2/5/9 also with no affect, plus system seems to lock up after trying other function on remote or box itself.

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SOURCE: Hi my Philips HTS6510 Home Cinema is frozen, it just shows

Hi, mine is also blocked, completely frozen. it also shows AUX and won't react to anything. Have you already solved the problem? Whad dit you do?
thx for the effort to reply,

greetz

Posted on Mar 25, 2010

AJIN G
  • 6355 Answers

SOURCE: i have a philips hts6510

hi,
Normally a dvd player shows the message NO DISC when,
1. The disc inserted is bad.
2 The lase pickup unit inside the dvd lost its reading intensity, dirty lens or the spindle motor damaged .

In your case the second one happened. the intensity of the laser pickup unit has lost or the spindle motor faulty or there is some dust on its lens. just insert a cleaning cd in it for two or three times. then check again is the DVD is reading or not

if the problem remains then you have to check the motor and the laser pickup unit. the lase pickup unit have two laser emitter and receiver in its inside . one for reading and playing DVDs and the other for CD and MP3. also the spindle motor runs in different speed when u insert dvd and cd.

Open the cover of your dvd player and power it on insert an audio cd and watch is it reading or not also notice the speed of the spindling of the cd. if the audio cd reads and play. then the possible problem is the spindle motor

To conform it remove the audio cd and insert a dvd. watch the rotation of the dvd. if it feel very hard to rotate it then, the spindle motor is damaged. if so replace the spindle motor if it runs more the the speed of than audio cd then the laser pickup unit is faulty. Then u have to replace the laser pickup unit.
if you need any further assistance from me , feel free to contact me through fixya.
ok

Posted on Jan 16, 2011

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