My camera was hit by a wave at the beach. Didn't get too wet, but it doesn't work now. Battery is still good. I ordered a new camera....but I would like to get the tape out of the damaged one...but the eject isn't working. Can I do it manually?
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I have had this error on my 3 year old Sony A1E and it has resulted in glitched picture and audio, despite not showing a poblem whilst recording. It came up with C:31:23 error. Start of the tape seemed ok and the end seemed to get pixellated. A friend said the PD170 had the same issue and had to have her tape heads changed. I've tried cleaning mine but problem still there. I'm looking at getting new NXCAM as I've spent a lot of money last year getting it fixed.
Hi, according to the symptom you don't need reset, This problem is related to the loading tape path which is mechanically unstable, that's why problem arise, For your convenience please see the given below pic of SELF DIAGNOSTIC SYSTEM to understand better.
Your camera needs just mechanical adjustment by any expert, contact any expert nearby or from Sony for mechanical adjustment, this will solv the problem. Thanks for using fixya.
I was having the exact same problem with my sony handycam. I actually came across this website looking for the answer and noticed many people having the same problem but there was no solution to it.
I just happened to go to the sony website and decided to watch the tutorial on setting the camera back to the factory settings. It actually fixed the problem! I don't know if this will work for everyone or even how long it will work, but I figured it was worth a try. Good luck!
I was getting the same code and a dinging noise. I tried a cleaner and I tried letting the camera dry out...it wasn't wet! Neither worked. SOOO...Don't buy a cleaner. Look inside camcorder and make sure both reel turners are equal in height...they can slide down. Turn both of them...one of mine was down and also did not turn to make contact with tape. We got it to turn and the message C31:23 and the dinging quit. The stripes/bars also went away. Camera instantly worked like it used to. Good luck.
Trust me on this one....with tape still in unit and battery removed, smack both sides of unit firmly 3-4 times with the heel of your hand. It works 9 out of 10 times on all Sony cameras. I was quoted $170 to just look at the camera and then a probable $290 to replace the cassette loader mechanism. I told them it wasn't worth it. I checked other Sony blogs addressing the same issue and with out fail smacking the ...cking thing is the only way around it. Apparently it frees up a stuck part. Give it hell.
the only thing I can suggest is resetting the camera by removing the tape and closing compartment... then remove batteries and let sit for 3 minutesturn on camera and insert tape, you should get it to work...
my cam does the same thing, I use it and right when something important comes up I get hit with the dew warning..
apparently its a faulty sensor inside the camera usually I can override it by resetting the camera.
I hope this helps in any way, i know the frustration with these damn camcorders, it will be the last dv cam I buy from sharp
you should buy a head cleaning tape that fits your tape deck on your camera. They should be at any store that sells electronics, or a general store, such as Wal Mart. Follow the instructions. If that doesn't work, then I don't know what to do.