Question about HP Compaq Presario V2000 Notebook

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Trying to hook up internet

Just got our computers back from geek squad and now we cannot get internet up.....do you have a walk through process that will enable us to connect to the internet

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  • clark styx valencia
    clark styx valencia May 11, 2010

    can you go to device manager? can you tell me if theres any bangs or question marks on it?

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Hello

Please check whether the Wireles s button is on and there are any yellow marks in the device manager.

Click start and select Run. In the Run box type devgmgmt.msc and press enter. This will open device manager. Then click on + sign next to network adapters and check whether the wireless adapter listed and any yellow marks beside it.

If there is no yellow marks beside the wireless adapter and it is listed in the device manager. Then try to install Wireless drivers and reconfigure wireless network.



Thanks
Regards.

Posted on Jun 26, 2008

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A.R.C.H.I.E. is the demonstration software used on all Windows-based PCs sold at Best Buy that are used as demonstration units. The software is not designed to be installed on any PC other than those being used within the store.

Unfortunately, the removal of A.R.C.H.I.E. without the original disc (which is provided monthly to the stores from the corporate offices) is going to be nearly impossible. You have two solutions in this case:

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Disclaimer: Answerer is currently employed by The Geek Squad. The opinions and statements in this answer may not reflect the views held by Best Buy or The Geek Squad. Official communications from these companies may be obtained from http://www.bestbuy.com/ or http://www.geeksquad.com/.

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