Question about Digidesign Mbox External Sound System

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Digidesign Mbox on Vista

My mbox hardware cannot be found when I try and open protool LE 7.4 on my Vista OS. All the lights are lit up on my mbox. How do I fix it?

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  • glgray Jun 28, 2008

    I have the same problem, but with a Mac. When I plug the Mbox in, all the lights come on, and then Pro Tools 7.4.2 never sees the Mbox. I'm using OS X Leopard 10.5.3

    Thanks, Gary

  • Anonymous Nov 20, 2008

    similarly, i want to run the mbox with ableton live.

    ive looked and balked at changing OS to xp, but i hear there is a compatability mode with vista. thats all i got.

  • payupproduct Feb 12, 2009

    same problem here .stuck on vista

  • Anonymous Feb 17, 2009

    same issue for me cannot get mbox to work with shitty vista

  • Anonymous Feb 22, 2009

    "unable to locate digidesign hardware. make sure your hardware is connected and turned on . click o.k. when hardware is read"

  • mart453 Feb 26, 2009

    I have the same problem.I was advised to upload xp along side Vista to solve the problem but the new PC I bought wont let me rum xp and if it did it void the waranty.

  • Anonymous Mar 20, 2014

    windows 7 can not recognize my mbox digidesign

  • Anonymous Apr 01, 2014

    Is there a way to get around the fact that you need a Digidesign exterenal harware to run protools?



2 Answers

SOLUTION: Buy a product and/or use an OS that encourages open-source and standards-based development. E.g., sell the mBox on eBay to some idiot using OS X:Leper or whatever clever name Apple hides its BSD-based clone of its own System 9 behind and reformat yr harddrive.


Seriously, though, Vista (past the initial release; RC1 was problem-free, well, mBox-wise) will not work with an mBox and Digidesign "does not expect to release" repaired drivers. Therefore, Vista SP1 blocks the drivers from even loading, without your consent. No trouble installing or for the installer to communicate w/the mBox, though.

So the only and substantiated official solution is to buy a new mBox-series product.

Pretty lame.

Posted on Sep 25, 2008

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Same here but when i pull up protools the mbox does not power on !!I have the imac g5

Posted on Aug 07, 2008


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Posted on Jan 02, 2017

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This means that your firmware on the Mbox and the drivers need to be updated. I had the same problem afte updating my protools from version 6.7, Did you recently do any protools upgrades? You can go to Digidesign>My Digi>downloads>Mbox>firmware updates or>driver updates

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