Question about HP Photosmart C5180 All-In-One InkJet Printer

2 Answers

Ink system has failed error: oxc19a0035. what is the solution?

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Ink system has failed error messages on hp photosmart c5180 caused by faulty capacitor on systems control board at right hand side of machine. The capacitor designation no. is C228 and is roughly in the middle of the printed circuit board. It is green and roughly 1 cm tall and is a 330uf 10volt component which is not high enough rated for job. You can see the faulty one straight away as the top of it is domed compared to all the other ones on the board. It is easy to get to and change provided you are proficient with a soldering gun. Unplug unit and lift ink draw, you will see 1 black torx screw holding side panel and 1 at the rear of unit. Remove and then you can get side panel off if you put unit on to it's left hand side. Use a flat screwdriver to prise plastic clip off at centre top and remove. To remove systems board, unscrew 5 silver torx screws and then you can work on board without having to unplug. If you cannot solder yourself, ask a competent electronics engineer to fit new cap. for you. I got replacement cap from Maplins at a cost of 26 pence. The one I got is a 50volt one and bigger than the original which is fine as it is better able to do the job and still fit ok. The old one was causing an AC spike to appear on the LT lines and corrupting the microprocessor.
I tried all the so called cures off the net and was getting to my wits end with this machine, it being a superb printer when it worked. People are throwing these machines away not realising that all it needs is a 26 pence part and 15 minutes time. This part was an instant cure as the machine was giving various errors and looping as well as going crazy at power up. After what I have read on net about other peoples experiences with HP tech.
I cannot believe that they do not know the cure for this fault and can only assume that they are more interested in selling you a new printer.

Posted on Dec 01, 2010

  • 1 more comment 
  • roberttrout4 Dec 01, 2010

    PS. When taking plastic side panel off there might be a yellow plastic dummy plug in ethernet socket. Just remove to facilitate ease of panel removal.

  • gwbuchanan Apr 02, 2011

    Thanks Robert,
    The capacitor C228 was bad and another on my board by the same manufacture (Tempo) which appears to be out of the cap. manufacturing business. I replaced both and now printer works fine. Used Mouser Electronics Part # 667-EEU-FR1E331 & 647-UHM1A681MPD
    75 cents or appox. 46 pense plus shipping

  • akurt Aug 15, 2011

    HI there, while I was carrying the motherboard in my bag looks like the capacitor c642 got ripped off. I had replaced the other one and was very happy about that but been triyng ages to findout the specs of the capacitor numbered c642 on the mother board. Any help ?

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 7,733 Answers

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (ink system has failed error: oxc19a0035. what is - c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automaticink system has failed error: oxc19a0035. what is - c01602202.gif press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If you need more help come back.Post / thumbs / testimonial are welcome! Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on Nov 21, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error Code Oxc19a0035 Many solutions tried, all temporary. A few print jobs complete, then error repears. Need a solution to problem. HP C6180 Printer


Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fixed the on and off problem and also fixed the 0xc19a0035 ink system failures the printer was having. A similar fix may apply to other HP printers. acca299.jpg

Jan 19, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP c6180 error oxc19a0035


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The all-in-one cannot copy, receive faxes, or print. Solution
  1. Press the On button to turn the all-in-one off.
  2. Unplug the power cord from the back of the all-in-one.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the all-in-one.
  6. Press the On button to turn the all-in-one on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the all-in-one.

  1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Service the product

Dec 22, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

It says "Ink system failed. Unable to print. Refer



The HP Scan Diagnostic Utility might not be available for all HP products, particularly older products. It is available for most products, however, and in most languages.
  1. Right-click the following link, and then click Open in New Window . Link to tool (right-click) File size c02222410.gif HP Scan Diagnostic Utility 2.23M
  2. Make sure your computer meets the system requirements, and then click Download .
  3. When the Security Warning dialog box opens, click Save . The Save As dialog box opens. c01733891.gif Important: HP recommends that you save the download according to the following directions to ensure that you can easily access the tool again at a later time.
  4. Click Desktop , and then click Save . The Scan Diagnostic Utility is now saved to your desktop so that you can access it any time.
  5. When the Download Complete dialog box opens, click Run , and then click Run again on the Security Warning dialog box.
  6. When the tool finishes installing, click Finish . The Scan Diagnostic Utility opens automatically with a list of installed products.

Oct 28, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Error code oxc19a0035 ink system failure


Hi
Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know.

Aug 31, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Oxc19a0035


That's a hexadecimal error code which means there's a serious problem internally. Best bet would be to try and trouble shoot it yourself with some resources at the bottom of this solution and if those don't fix it would need to send it in for service.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608#reset_product

Thanks,
Brandonmxb

Dec 11, 2009 | HP Photosmart 3210 Printer

2 Answers

Ink system failure, failure code Oxc19a0035


Hello,
The ink failure error is caused by air in the ink feed tubes in your printer. This happens when the ink in your cartridge runs out and the printer sucks up air instead of ink. This is a very common problem with this series of printer. We have a step by step repair solution for this error posted on our web site at: www.ccl-la.com click on the printer repair pages and follow the links to your printer series.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Oct 11, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink system failure, failure code Oxc19a0035, if i turn it off and back on it will work for a day then the code comes back up.


Hello,
The ink failure error is caused by air in the ink feed tubes in your printer. This happens when the ink in your cartridge runs out and the printer sucks up air instead of ink. This is a very common problem with this series of printer. We have a step by step repair solution for this error posted on our web site at: www.ccl-la.com click on the printer repair pages and follow the links to your printer series.

I hope this helps, If so pleae rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Oct 01, 2009 | HP Photosmart C6180 All-In-One InkJet...

Not finding what you are looking for?
HP Photosmart C5180 All-In-One InkJet Printer Logo

1,711 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...