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System error e021 on canon mf8170c - Canon Printers & Copiers

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  • algams_68 Oct 03, 2009

    system error message appear on my canon MF8170c



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3 Suggested Answers

SOURCE: System Error E197

Its the Low Voltage Power Supply (LVPS) & its horrible to replace. There is no way I would recommend someone to do it themselves. I work on these unfortunately. If you've had it over a year it's no longer under warranty & I'm not sure where you'd go.

Sorry :(
Brad J

Posted on May 15, 2008

bilua
  • 102 Answers

SOURCE: I am getting a System Error E021, what does this

Hi,
In my home office this error message came up, E021. I opened the Printer cover, closed it, unplugged and replugged and got a Paper Jam message. I removed the paper jam and did the cover/plug routine. Now I have a message CHECK PRINTER OPEN AND CLOSE COVER. But I can't find anything wrong! I have been searcing for an explanation of the error message online, but haven't found that either. my printer may be infested by aliens.
The best advice I can give is to reseat the various parts (drum and toners).

Thanks

Posted on Aug 17, 2009

  • 1 Answer

SOURCE: system error e021

In my office this error message E021 came up today,too. So I called customer service to solve this problem.Operator advised me to shut off the power suply with pull out source plug about 5 minutes,after that, put plug in socket again.
If error message E021 still comes up,it needs repair(fix) by cannon support because of breakdown.
gambatte!!(^^)/

Posted on Oct 07, 2010

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1 Answer

E021 error


hello,
this is error for the faulty developing rotary mechanism ( the mechanism that rotates the toner units ).

As remedy, you can try to check for broken parts, check if the motor turns the rotary assy, ... or call service!

Hope that helps!

Apr 27, 2011 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

Please I have canon copier IR3170C but it has been giving me this error code E000021 - 0001 any time i on the machine and it is being boot. Please help me out. thanks


getfile.asp?rid=1258 May 8, 2006 getfile.asp?rid=3215 Product : imageRUNNER C3100 / C3170 Title : E021-000x Error Code Error :
E021-000x Error Code: Developing rotary does not rotate and abnormal noise comes from motor.

E021 can be displayed when an error occurs in the developing rotary.
The detail codes are:
0001: The developing rotary home position cannot be detected.
0002: The intervals of flag detection during rotation is too short or long.
0003: The sensor does not detect the flag when the developing rotary stops at development point

As a result of inspection, it was found that the DC Controller PCB was unable to control the motor because it was faulty.

Workaround :
1. Check whether or not the developing rotary receives any physical load.
Rotate the developing rotary in a counterclockwise direction by hand to see whether it rotates smoothly. If any abnormality is found, eliminate the root cause. No problem is found, go to the Step 2.
2. Make sure that the connectors are securely fitted between J313 on the DC Controller PCB and the Rotary Motor (M8) or there is no pinched wire. No problem is found, go to the Step 3.
3. Replace the DC Controller PCB with a new one. If the symptom still recurs, go to the Step 4.
4. Replace the Rotary Motor with a new one.
DC Controller PCB: FG3-3846-030
Rotary Motor: FM2-0080-000 Canon USA, Inc. Systems & Technical Support Division

Jan 20, 2011 | Canon Printers & Copiers

1 Answer

Error code E021


I think that E021 is caused by the rotating unit not rotating or the sensor that detects the rotation is not working. check to make sure that all the colour units are in correctly and not stopping the rotation or maybe something else obstructing it.

Oct 15, 2010 | Canon LBP 2410 Laser Printer

1 Answer

I am getting an error message - E071 on the MF8170C. I have no idea what it is.


I also had this error message. Cleaning contacts and restarting made me able to copy/print.

Aug 18, 2010 | Canon imageCLASS MF8170C All-In-One Laser...

3 Answers

System error e021


In my office this error message E021 came up today,too. So I called customer service to solve this problem.Operator advised me to shut off the power suply with pull out source plug about 5 minutes,after that, put plug in socket again.
If error message E021 still comes up,it needs repair(fix) by cannon support because of breakdown.
gambatte!!(^^)/

Apr 28, 2010 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

How do i fix EO21 error code on a CanonLBP 2410 and what is an EO 21 error code Many thanks


E021 = DEVELOPING ROTARY MOTOR FAULT
Please check the connector of the developing rotary motor.
Maybe you will need to replace the DEVELOPING ROTARY MOTOR or DC CONTROLLER PCB ASSY.

Apr 17, 2010 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

I am getting a System Error E021, what does this mean?


Hi,
In my home office this error message came up, E021. I opened the Printer cover, closed it, unplugged and replugged and got a Paper Jam message. I removed the paper jam and did the cover/plug routine. Now I have a message CHECK PRINTER OPEN AND CLOSE COVER. But I can't find anything wrong! I have been searcing for an explanation of the error message online, but haven't found that either. my printer may be infested by aliens.
The best advice I can give is to reseat the various parts (drum and toners).

Thanks

Aug 17, 2009 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

Printer System Error E197


I have a Canon MF6500 Series and received this System Error E197 error while printing a document from Word. I was low on paper in the tray but not out so I refilled the paper tray and turned the printer off for about 30 seconds and it worked fine after that. I guess I'm lucky.

Aug 11, 2008 | Canon imageCLASS MF8170C All-In-One Laser...

2 Answers

Service Call e021


I believe that is a dirty sensor error message.


E021. Transfer Belt Cleaner Contanct/ Rease Problem.
Cleaner pressure flapper solenoid, Belt cleaner detect sensor, engine PCB.

Feb 23, 2008 | Canon imageCLASS C2100 Laser Printer

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