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Re: oven turns off
You are running the risk of damaging the Magnatron by doing this.
Check the packets you are using, you will have to reduce your power output.
This is because microwaves act by being absorbed by water. There is very little in popcorn and in fat. Once this has been evaporated, the microwave energy builds up (as it is still being produced - but not absorbed), and ends up cooking the magnatron itself.
I have seen countless posts on here after cooking popcorn!
More fun on the hob anyway - and cheaper to buy in bulk!
I've been having the same problem with our magic chef over-the-stove microwave. Every time I cook popcorn it shuts down like you said for 10-15 minutes then beeps and comes back on. I thought it was the popcorn button so I tried again just with normal cook time and same problem. Richie's answer seems to make sense but I'm not sure how to check the packets and reduce the power output. Will this slow down the rest of my microwaving?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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If you could get it to reset by unplugging it I would suspect a problem with the main timer board. A blown fuse or bad connection wont reset by unplugging it. You would need to find a parts dealer who carris Magic Chef parts and give them your model number and ask for price and availability on the main PCB the printed circuit board
( timer board)
Does your microwave have a "popcorn" setting and are you using it? Is there a rotating table in your machine? Is your popcorn bag elevated on top of a bowl or similar? Are you using some other "sensor" setting? Can you use straight time setting and get it to go past the 1 min 45 second mark?
On my microwave, it takes just about that much time and the popcorn is done ... BUT only if I elevate the bag to about the middle of the oven.
I have the same problem with my new magic cheff over the stove microwave oven. I call magic chef and they gave me the 800 number for the service center (1-800-775-0202). When I described the problem they told me to just put a plate under the popper and this wouldn't happen anymore. I haven't tried it yet but here's hoping.
My Magic chef Microwave also starts by itself the the keyboard locks up.
We have had this unit for 4 years with no problems. I called Magic Chef and they are sending me a new brain for the unit and then someone will come to my home and repair it. NO CHARGE! I am very pleased that they are backing their product like this. God Belss America
Is not normal for a microwave to shutdown after 4 minutes of operation.
From the info you are providing, It looks like the magnetron might be overheating causing the thermal fuse to shut it down until it cools down. There may also be a loose connection in one of the switches or a cold solder joint in the low voltage power supply.
I would suggest to check and make sure that the fans are functional, If always did; it could be that there isn't much air circulation where the appliance was installed.
We had the same problem with our brand new Magic Chef. Before going through the trouble of taking it back I called Home Depot. After talking to a Home Depot Rep I am told that the overheat sensor is under the glass plate directly beneath the popcorn bag. Popcorn gets very hot and the heat of the popcorn causes the sensor to shut the machine down. I would imagine this would be the same for a baked potato.
Very poor design.
I was told to put a microwave safe plate down and put the popcorn bag on it. This should help to reduce the heat and not trip the sensor.
A safety sensor is great, but not if it keeps tripping the machine and shutting down!