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DVD writer problem

I have two DVD writers a Lite ON external and a toshiba internal. They were both working fine until recently. Now neither of them will burn. They read, play dvds etc but when I put a blank disc into the external drive it gives an incorrect function message and the internal writer tells ma the blank disc is full. I have tried System Restore but it can't restore to any previous restore points. Norton says everything is fine. I've tried re-installing the external driver software, but no joy. I'm using a Fujitsu Siemans Amilo A3367G Series with a Lite-on DVDRW LH20A1P and a HL-DT-ST DVDRW GWA-4082N

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Hi ,

I would run an anti-malware program, along with another spyware search facility.

It seems odd both systems should give up, and you can't restore.

Keep an eye on any other abnomalities cropping up, and run a few trusted anti-spyware programs.

Posted on Jun 21, 2008

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Uninstall the burning software that is nero and then restart the computer and then reinstall the nero software and try hope this will help you

Posted on Jun 21, 2008

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Try and re-install both device drivers. You might want to consider a format and fresh install of windows, if you can't restore you may have bigger fish to fry.
Keep me posted,
Lee

Posted on Jun 21, 2008

  • Lee A.
    Lee A. Jun 22, 2008

    Keep me posted as to whats going on.
    Thanks,
    Lee


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Try cleaning up the system. Defragmentation in safe mode will probably help too (i've seen high fragmentation over 10% really mess a system up to where it will not even complete a basic burn). Get rid of the resource hog called Norton- go get AVG free edition- YES IT IS COMPLETELY FREE!
also- try using Nero burning software- if it works for you you can buy it but they give you a free version on their website that works GREAT for everything and can test to tell you what the problem burning is (it has dignostic tools in it.)
if you are still unable to get it working- e-mail for further support options
good luck!

Posted on Jun 21, 2008

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