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check battery + - connections make sure theyre correct, then look for any on off switch if you have, then try to sync the receiver and mouse with the bottons on the receiver and then mouse, it should go on.
Try disconnecting the Mouse Receiver from the
USB port and reinstall the CD software program. When
the program asks you to connect the MouseReceiver to the USB
port, do so and it should work.
Hope this helps. Bud
The issue may not necessarily be with the mouse. Are you able to use the keyboard once the mouse freezes? If you not even able to use the keyboard, there is some application installed on your computer or a virus due to which the mouse freezes. If, in case, the keyboard works even though the mouse is stuck, try changing the USB port or try a different mouse.
Please revert back with any other observations.