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HP photosmart c5280 PRINTER

Can not load software.Fatal error when loading software

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  • jay-ross Jul 20, 2008

    Tried to install drivers off the HP cd supplied with the printer. Errror said

    the driver will not work with windows98, What so I so?

×

1 Answer

Go to web site and do download of software from there hp.com/drivers/sfotware--put in model number. especially true if using Vista. also ensure your setup when asked is for windows XP and not windows 98/2000

Posted on Jun 21, 2008

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The installation will get stalled at 96% , because due to 3rd party service running, will not allow to install HP printer driver.To resolved this follow below steps

1.Disconnect the Printer and uninstall the software.
2.Reboot the PC.
3.Click start, then in "start search" box type "msconfig"(without quotes).Click OK.
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5.Then Click on SERVICES tab, at the bottom Check "Hide all Microsoft Services" and then click "Disable all".
6.Click apply and OK. Reboot the PC.
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Please let me know once you have done this.

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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=ph&lang=en&product=3204464&

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1.loaded software which came with my photosmart C5280,but icon does not appear on PC screen and I can't access my manual. I have uninstalled software a few times and re-loaded, but same outcome. USB...


fredwilliam- this unit comes with the photosmart essentials software and according to hp this is a low end photosmart... the software might not be getting installed correctly due to insufficient previlages on the computer for your userlogin. Download and run the software three times from the following link from hp http://tinyurl.com/5u2pg then uninstall and install again. If you have had another hp camera or printer installation remove that before you reinstall.

I hope this helps!!

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