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Computer can't run ,the power is on

My computer is new ,after setup ,I turn on the computer ,the light of the computer is on but the computer does'nt run

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Make sure that your monitor is connected properly and turned on.

Posted on Jun 21, 2008

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I HAVE A GATEWAY DESKTOP COMPUTER WITH AN ERROR MESSAGE SYSTEM32\NTOSKRNL.EXE. HOW DO I FIX THIS PROBLEM?


NTOSKRNL.EXE is missing or corrupt. Issue NTOSKRNL.EXE is missing or corrupt.
Related errors

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:

C:\Winnt\System32\Ntoskrnl.exe
Cause

  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution

Keyboard issue

This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or just disconnecting the keyboard from the computer.

Miscellaneous corruption

Before trying any of the below recommendations it's recommend that you load the last known good configuration.

Corrupt boot.ini file

This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.

Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section.

Missing boot.ini file

Microsoft Windows XP users:

If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.

  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.

Missing or corrupt ntoskrnl.exe file

If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.

Windows NT installed on a partition bigger then 7.8GB

If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows

Check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.

  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.

If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you reinstall Windows.

Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.


http://www.computerhope.com/issues/ch000646.htm

Mar 02, 2012 | Gateway GT5026E PC Desktop

Tip

NTOSKRNL.EXE is missing or corrupt.


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
Microsoft Windows NT and Windows 2000 users:
To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.
If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

on Dec 27, 2009 | PC Desktops

5 Answers

I have a HP Compaq dc5700, and i want to set it to default settings. I do not have any passwords for it. It has windows vista. i tried going to setting(f10) and it asks for a password. I removed the...


Password Security
Establishing a Setup password:
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >
Restart.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10
when prompted, a restart will be necessary.
3. Select Security > Setup Password and follow the instructions on the screen.
4. Before exiting, click File > Save Changes and Exit.
Establishing a Setup password:
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >
Restart.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10
when prompted, a restart will be necessary.
3. Select Security > Power-On Password and follow the instructions on the screen.
Before exiting, click File > Save Changes and Exit.
Changing a password:
1. Turn on or restart the computer. If you are in Windows, click Start> Shut Down > Restart.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary.
3. When the key icon appears, type your current password, a slash (/) or alternate de-limiter
character, your new password, another slash (/) or alternate delimiter character, and your new
password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the actual characters do not appear on the
screen.
4. Press ENTER.
The new password will take effect the next time the computer is restarted.
Deleting a password
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.




from

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00794304/c007943
04.pdf

Feb 09, 2010 | PC Desktops

2 Answers

I forgot the admin password. i'm using IBM computer windows xp. I have the CD for the password unlocker but when i go to BIOS it asks me for a setup utility password....Help! Thanks!


You need to turn off your computer and unplug the power cord. open up the box and find on the motherboard the jumper for the battery. Cut off the power from the battery for 30 seconds. The BIOS will reset to the default values.
Now, when you turn on your computer, will be able to access the BIOS, no password requested (default value for password). You also need to reset all your parameters as required by your specific setup.
Advice: if you don't have a strong reason to password the BIOS, don't do it.

Oct 10, 2009 | IBM NetVista PC Desktop

2 Answers

What is the term ntldr mean, i get this message when trying to install a new hard drive


Computer hard disk drive is not properly setup in BIOS
Verify that your computer hard disk drive is properly setup in the BIOS / CMOS setup. Improper settings can cause this error. Additional information on how to enter the BIOS / CMOS setup can be found in document CH000192.

Mar 23, 2009 | PC Desktops

1 Answer

Trubleshoot Motherboard


More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters such as video card are inserted correctly and didn't "pop-up" due to vibration.
System has no power at all. Power light does not illuminate, fan inside the power supply does not turn on, and indicator light on keyboard does not turn on. PROBABLE CAUSE DIAGNOSIS SOLUTION
Power cable is unplugged. Visually inspect power cable. Make sure power cable is securely plugged in.
Defective power cable. Visual inspection, try another cable. Replace cable.
Power supply failure. Power cable and wall socket are OK, but system is still dead. Contact technical support
Faulty wall outlet;circuit breaker or fuse blown. Plug device into socket know to work and test. Use different socket, repair outlet, reset circuit breaker or replace fuse.



System inoperative. Keyboard lights are on, power indicator lights are lit, and hard drive is spinning. PROBABLE CAUSE DIAGNOSIS SOLUTION
Expansion card is partially dislodged from expansion slot on the motherboard. Turn off computer. Take cover off system unit.
Check all expansion cards to ensure they are securely seated in slots. Using even pressure on both ends of the expansion card, press down firmly on expansion card.
Defective floppy disk drive or tape drive. Turn system off.
Disconnect the cables from one of the floppy drives. Turn on the system, check to see if the keyboard operates normally. Repeat until you have located defective unit. Contact Technical Support.
Defective expansion card. Turn computer off.
Remove an expansion card. Make sure expansion card is secure in expansion socket.



System does not boot from hard disk drive, can be booted from floppy disk drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Connector between hard drive and system board unplugged. When attempting to run the FDISK utility described in the HARD DISK section of the manual you get a message, INVALID DRIVE SPECIFICATION. Check cable running form disk to disk controller on the board. Make sure both ends are securely plugged in; check the drive type in the Standard CMOS Setup (in your motherboard manual).
Damaged Hard Disk or Disk Controller. Format hard disk; if unable to do so, the hard disk may be defective. Contact Technical Support.
Hard Disk directory or FAT is scrambled. Run the FDISK program, format the hard drive(See HARD DRIVE section of manual). Copy your backup data back onto hard drive. Backing up the hard drive is extremely important. All Hard Disks are capable of breaking down at any time.



System only boots from Floppy Disk. Hard Disk can be read and applications can be used, but booting from Hard Disk is impossible. PROBABLE CAUSE DIAGNOSIS SOLUTION
Hard Disk boot program has been destroyed. A number of causes could be behind this. Back up data and applications files.
Reformat the Hard Drive as described in the Hard Drive section of the manual. Re-install applications and data using backup disks.



Error message reading "SECTOR NOT FOUND" or other error messages indication certain data is not allowed to be retrieved. PROBABLE CAUSE DIAGNOSIS SOLUTION
A number of causes could be behind this. Use a file by file backup instead of an image backup to backup the Hard Disk. Back up any salvageable data. Then do a low level format, partition, and high level format of the hard drive( see Hard Disk section of your manual for instructions). Re-install all saved data when completed.



Disk formatted on IBM PS/2 will not operate with this system. PROBABLE CAUSE DIAGNOSIS SOLUTION
The IBM PS/2 uses a different format than other computers. IBM PS/2 disk format will not work in an AT type computer. Format disk in the AT type computer insert disk into the IBM PS/2 and copy the files you wish.



After install an expansion card (network card, tape drive card, etc.) the system no longer works properly. PROBABLE CAUSE DIAGNOSIS SOLUTION
No power to monitor. All or part of the system may be inoperable. The new card may work but a mouse or COM port may not work. Change the interrupt or RAM address on the new expansion card. See the documentation that came with the new card in order to change pin settings. many expansion devices come with proprietary software that will assist you in doing this.



Screen message says "Invalid Configuration" or "CMOS Failure." PROBABLE CAUSE DIAGNOSIS SOLUTION
Incorrect information entered into the configuration (setup) program. Check the configuration program. Replace any incorrect information. Review system's equipment. Make sure correct information is in setup.



Screen is blank. PROBABLE CAUSE DIAGNOSIS SOLUTION
No power to monitor. Power connectors may be loose or not plugged in. Check the power connectors to monitor and to system. Make sure monitor is connected to display card, change I/O address on network card if applicable.
Monitor not connected to computer. See instructions above.
Network card I/O address conflict. See instructions above.



System does not boot from hard disk drive, can be booted from floppy disk drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Connector between hard drive and system board unplugged. When attempting to run the FDISK utility described in the HARD DISK section of the manual you get a message, INVALID DRIVE SPECIFICATION. Check cable running form disk to disk controller on the board. Make sure both ends are securely plugged in; check the drive type in the Standard CMOS Setup (in your



Problem PROBABLE CAUSE DIAGNOSIS SOLUTION
Memory problem, display card jumpers not set correctly. Reboot computer. Re-install memory, make sure that all memory modules are installed in correct sockets. Check jumper and switch settings on display card. See display card section for information of settings.
Computer virus. Use anti-virus programs (McAfee/PC-cillin, E-port, etc) to detect and clean viruses.



Screen goes blank periodically. PROBABLE CAUSE DIAGNOSIS SOLUTION
Screen saver is enabled. Disable screen saver.



Keyboard failure. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keyboard is disconnected. Reconnect keyboard. Check keys again, if no improvement, replace keyboard.



No color on screen. PROBABLE CAUSE DIAGNOSIS SOLUTION
Faulty Monitor. If possible, connect monitor to another system. If no color, replace monitor.
CMOS incorrectly set up. Call technical support.



Floppy drive lights stays on. PROBABLE CAUSE DIAGNOSIS SOLUTION
Floppy Drive cable not connected correctly. Reconnect floppy cable making sure PIN1 on the Floppy Drive corresponds with PIN1 on floppy cable connector.



Error reading drive A: PROBABLE CAUSE DIAGNOSIS SOLUTION
Bad floppy disk. Try new floppy disk.
Floppy disk not formatted Format floppy disk(type ENTER)



C: drive failure. PROBABLE CAUSE DIAGNOSIS SOLUTION
SETUP program does not have correct information. Boot from drive A: using DOS system disk. Input correct information to SETUP program.
Hard Drive cable not connected properly. Check Hard drive cable.



Cannot boot system after installing second hard drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Master/Slave jumpers not set correctly. Set master /Slave jumpers correctly.
Hard Drives not compatible / different manufacturers. Run SETUP program and select correct drive types. Call drive manufactures for compatibility with other drives.



Missing operating system on hard drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
CMOS setup has been changed. Run setup and select correct drive type.



Certain keys do not function. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keys jammed or defective. Replace keyboard.



Keyboard is locked, no keys function. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keyboard is locked. Unlock keyboard



If a problem persists, please search for a solution or post a question in our tech support forum in our Help Desk.

Oct 19, 2008 | PC Desktops

1 Answer

Error: windows root>\system32\ntoskrnl.exe


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 18, 2008 | PC Desktops

1 Answer

ACER DESKTOP COMPUTER


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

best regards wish u give me a good rate ^^

Aug 15, 2008 | Acer PC Desktops

1 Answer

Had our computer up graded and now our ergonomic mouse will not work with Windows XP. The setup disk is for Windows 95/98/ME/Nt 4.0/2000 How can we adapt this to our computer or do we need to purchase a...


Hi,

Your best bet before buying a new mouse is to go to the manufacturer's web site of the present mouse and in the Support area see if they have drivers updated for XP.

Jul 23, 2008 | PC Desktops

2 Answers

Compaq tower


if it has a warranty on it then i would take it back and tell them it does nt work and will not turn on

Jun 19, 2008 | PC Desktops

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