My phone went dead while plugged into my computer laptop via usb cable. now i've had it charging for hours with with supplied wall charger - phone will not power on at all when pressing and holding the power key nothing happens. it has a steady red light when plugged into the charger - no orange or amber charging lights. does this mean my battery is dead. i purchased this phone from att refurbished only 2 days ago - is the problem really the battery?
This is a very odd problem with an even "odder" solution. When this happened to mine, I found a website that told me the following. I swear it works... eventually... probably.
Take the back off and just set it aside for a few minutes.
Now, remove the battery, and then put it back in, and then press the power button. If that does not do it, repeat the process...
... like 20 or 30 or 40 times. Eventually, the unit will make a (scary sounding) "pop" noise, and should turn on as normal.
I have had 3 Tilts. (I tend to be hard on phones.) Of those, two have had the "death" issue. Both were resuccitated this way, and worked just fine afterward.
Best of luck! Hope that helped. :-D
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If you last charged it with the computer USB port, try charging with the supplied AC adapter instead. If you last charged with the computer USB port, try charging with the AC adapter this time. This will help isolate a bad AC adapter / power cord or USB cable / USB port.
It is important to note that if you are charging your Kindle via USB port on a computer, when many computer enters "sleep mode" the USB power is shut off at this time too. Charging is effectively halted - even though still connected. You should only expect to charge while the computer is active or when using the AC adapter.
You can also purchase an aftermarket DC charger. These are small plugs that are inserted into your auto's port or cigar lighter. They provide 1 or 2 USB connectors to plug in a USB cable. These devices are suitable to supply / charge just about any devices that uses a computer's USB port to power / charge a device. They cost anywhere from $5 and up and look something like this:
No, if you had that phone battery completely discharged for a long period of time, that will kill the battery, so from that point on, it will not hold it's charge. You will need to get a fresh new battery, that should solve the problem.
Yes you sure can. http://www.extremepda.com/BJIIUSBCABLE.html
This is a link to "Samsung BlackJack II USB Charging Data Cable". This is all you will need to connect your phone to your computer via USB port and charge it.
take the batteries out and put it back in again and try charging
check in diff power sockets
press the end of the charging cables with little amount of pressure and have a check
try to connect via the usb cable to the computer and check if it charges, if works the charger is faulty
if still did not work then it will be firmware problem with of phone
Make sure you have an original OEM charger for the MDA. Many of the knock off chargers don't provide the right amperage for the device. What happens is that since the phone is completely dead, it can't regulate how many amps the battery should get during the charge and an incorrect charge current won't charge the battery. I'm guessing that someone sold you a Motorola RAZR charger or another knockoff made for the RAZR. This might charge your phone when the battery is working, but not when it's DEAD. Also you won't have luck plugging it into a computer USB cable because, again, the phone can't tell the computer what charge to send and most computers only produce <0.5 amps in the USB port.
Get a charger that states it is an OEM (original eqipment manufacturer) device or one that is specifically designed for the MDA (or Cingular 8125). eBay is full of them.
Hey guys had the same, Try this solution before buying a new battery/charging cable (it might not be the problem):
I did these steps after playing around with it for awhile and am at the stage where my phone turns on fully and says "Battery Charging" when plugged into the charger. It is now charging normally again... Finally! (I had the flashing moto logo too when charger plugged in) I believe this problem occurs because the battery is completely drained and is unable to turn on to charge bcuz the phone needs to be on to be charged, happened to me because i left it in a jacket pocket and forgot about it for weeks. Anyways...
1. You need a USB data cable for it, it should have come with the phone, if not than any USB data cable that fits the phone's charging slot should work (charge cable for the ps3 controller will work or maybe a cable from a digital camera with the same end)
2. Connect the phone to your computer via the USB cable and a USB port that works. Make sure it's plugged in and leave it (even if nothing happens and the screen on the phone is still blank). Although the screen is black, the phone is still charging via your computer (it's just too low on battery to produce the light on the display screen to load up your phone).
3. This might take anywhere between 15 and 45 minutes so be patient and leave it plugged in, beats buying a battery of charger with your money for something that can be solved for free.
4. At some point your computer will make the usual processing noises signalling that it is finally recognizing the phone as a usb device and shortly after your ming's screen will turn on stating that the battery is charging. Success! One of two things will happen, if you have previously installed the ming's drivers to your pc it will just recognize the phone. If you are like me and do not have the drivers installed, you may choose to do so via the cd that came with the phone or just not do it at all.
5. If you want to just charge it via the computer then congrats, your job is done, just leave it plugged in and wait until it is fully charged. If you wish to switch to your regular outlet charger please proceed to step 6.
6. At this point drivers installed or not, either safely remove device from the computer or just unplugg it. Now return your phone to your usual outlet charger making sure its connected. When plugged in you'll notice the moto logo appear (no longer flashing). After about 5 seconds that logo will disappear. At this time flip open the phone. The usual turn on sequence will play out and it will now load up with the battery charging screen similar to the screen from when it was plugged into the computer. Congratulations your phone should be back to normal now.
NOTE: This charge will take longer than your normal charging time but that's just for this time since your battery is super low it will be back to normal after that. Also if this did not work for your phone then now is the time to see if the charger/phone/battery is the problem.
So I hope this helps you out and eases your state of panic. I hope I saved you guys some money with this solution and that your mings are up and running again. I know i was pretty content when the problem was fixed. Please reply with any comments, questions or concerns you may have. Enjoy your once again working mings.
Okay, I searched and searched until I found a solution that worked for me. I tried the USB thing, I got my phone to turn on once, but never to charge. Here's what I did:
(Do this at your own risk) I zapped my battery with a 9v battery. One wire on each terminal and then held it to the MDA battery (positive to positive, negative to negative) for about three seconds. I did this about five times. (Don't let the wires touch while they are connected to the 9v battery.) I IMMEDIATELY plugged my phone into a wall charger, NOT my computer (The computer wouldn't charge my phone). As soon as it was connected to the wall charger, I turned it on. After starting up, the orange light came on, and it started charging. I was skeptical about this solution at first, but trying everything else I resolved to do this and then if it didn't work buy a new battery, but it worked and my MDA is charging as I'm typing. The original ideal came from a post on the xda-developers website by dew1989. I added the additional steps that got my battery charging again. I hope this helps!
If your battery goes COMPLETELY dead, which it will do if phone is not turned OFF and not used for a long period of time, you will need to JUMP START it using you OEM SMT-5600 AC charger. Other AC chargers will not work for this purpose and neither will a USB port.
You can JUMP START the battery using a USB port by cutting off a USB cable to expost the red and black power USB PORT power pins 1 and 4. Remove your SMT-5600 battery and while the modified USB cable is plugged into your USB PORT, hold the BLACK wire to the negative (-) terminal and the RED wire to the positive (+) terminal for about a minute. Replace the battery in the phone and connect the phone to a USB PORT using a standard USB cable. The SMT-5600 charging light may not register for a while, but will eventually light amber to show it is charging, assuming your phone is recoginzed by your computer.
Note some mini USB cables DONOT carry the USB power leads through to the phone, only data. If you have a very thin USB cable, be suspicious the power leads are not being carried in the cable.
Since the USB PORT power is limited to 100ma it cannot hurt the battery, but will insert enough current into a totally flat batter to cause the battery to register a voltage large enough to alllow USB PORT charging, typically 3.7VDC.