My phone went dead while plugged into my computer laptop via usb cable. now i've had it charging for hours with with supplied wall charger - phone will not power on at all when pressing and holding the power key nothing happens. it has a steady red light when plugged into the charger - no orange or amber charging lights. does this mean my battery is dead. i purchased this phone from att refurbished only 2 days ago - is the problem really the battery?
This is a very odd problem with an even "odder" solution. When this happened to mine, I found a website that told me the following. I swear it works... eventually... probably.
Take the back off and just set it aside for a few minutes.
Now, remove the battery, and then put it back in, and then press the power button. If that does not do it, repeat the process...
... like 20 or 30 or 40 times. Eventually, the unit will make a (scary sounding) "pop" noise, and should turn on as normal.
I have had 3 Tilts. (I tend to be hard on phones.) Of those, two have had the "death" issue. Both were resuccitated this way, and worked just fine afterward.
Best of luck! Hope that helped. :-D
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