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The problem may be you are trying to play DVDs from a specific region (Europe) and the player is set for another region. Region code errors will show up as "no Play" or 'region"
Check the manual to see how to set the player to Region 0. A region machine will play any DVD. Sometimes the setting is on the menu - usually in the set-up screen under "region." I have re-set all my Phillips players to become Region Free through the menu.