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If your camera is giving you a `E91` error on screen it could be a faulty flash module and need replacing at a Sony Service Center. Contact your dealer for info.
But, before you do that try steps 1 and 2 below.
Here is some things you can try:
1. If it is only a setting you can select the `green` camera for auto shooting and then press the `UP arrow key until the flash sign is shown on the screen. The screen will also say `Flash On`. Take a picture to see if it works.
If not proceed to `2` below.
2. Press the `Menu` button.
First select the `Green` camera on the selection knob.
Scroll with the right arrow to the little toolbox picture.
Once in the setup menu scroll down to the toolbox picture with a 1 under neath.
Press the right arrow arrow and then scroll to the `Intialize` option.
Press the right button and select `OK`.
Press the middle button on the arrow selector.
Camera now wants to know if you are sure, select ok.
You will now have to enter the date again and setup any `Program` settings you might want on the camera.
Now take the camera into a dark room - as it is now on `Flash Auto` and test to see if the flash works.
If none of these helped you, you can take the camera to a repair agent and get it fixed. I have replaced numerous of the flash modules at approximately a quarter of the cost of the camera.
Are you still using alkaline batteries? If so, alkaline batteries just don't have the power for more than a few pictures in a digital camera. Some may also have reached their shelf life, and though right out of the package may even have problems just powering startup of the camera. Digital cameras for the most part should only be used with rechargeable NiMH batteries. If you read the camera's instruction manual concerning batteries, you may see the same recommendation.
Keep in mind rechargeable NiMH batteries will save you money in the long run over alkalines, AND they'll last for at least 100 pictures per charge (and probably many many more). You'll be very pleased with their performance, and may be angry with yourself for not buying them sooner. When at the store, look on the package for a power rating of at least 2500 mah.
i got my camera a couple of mounths, but i have not used it alot. When i turn it on, the start up screen wold come on but e18 would come up on the screen and nothing would happen after. i desperately need your help to fix my camera. thank you.