Question about HP Photosmart R707 Digital Camera

1 Answer

Background with horizontal lines and

I wish I could attach a picture to show you how bad the pictures come up! The colors are not working and the background show those fine horizontal lines.
I left the camera aside for several months due to the problem and when I tried it again, after charging it, I was able to take 2 FINE pictures then the problem started again.
The video area is working fine.

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  • Maijken Jul 06, 2008

    just have the same problem. my pictures are full of lines.

  • ntnear00 Jul 17, 2008

    It seems like all of us are experiencing this about the same time... my R707 has been my travel camera, and has been working great until the last few months. Before I had this problem with the colors and the horizontal lines, I had some issues with the buttons on the back -- the zoom and the center "Menu/OK" button and the up and down arrows would not work, but the left and right arrows worked fine! I took out the battery and put it back in, and that fixed the problem with the buttons. I had this happen about 4 or 5 times. And now I have the problem with photos themselves, that the other person asked about. I checked, and the video is fine, but regular photos are not. If anyone has a solution other than sending the camera back to HP (any idea what that would cost?) or getting a new camera, I'd love to hear it!

  • Willeke Nijland Aug 16, 2008

    I have the same problem since about 4 weeks now. I found after looking on the internet http://www.imaging-resource.com/badccds.... that it is probaly a problem with the CCD image sensor. Other manufacturers offer free repair after recognizing the problem with this sensor. It is what HP should do.... I suggest that everybody with this problem contacts HP..... Perhaps (after looking at the dates the problems started with your cameras) it is a new problem for the HP cameras..... Good luck!

  • bonnie11 Sep 09, 2008

    I have the same problem, it started a couple weeks ago. I don't know what a ccd sensor chip is, but I'd like to know if HP has repaired it for free for anyone so far. Also, did you know about the recall on this model for fire hazard while recharging?

    http://www.cpsc.gov/cpscpub/prerel/prhtm...

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  • 13 Answers

I have the same problem,, and i just talked with the supportgroup of hp,, and he told me it is the ccd chip,, it is broken, and you can get it fixed,, but it is cheaper for you to just buy a new camera,, hope i helped ya,,

Posted on Jun 26, 2008

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