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Keep getting i/o error message from my external hard drive when i want to copy a file from it to my computer

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If you using throught usb port then chnage the port and re-connected hard drive

Posted on Jun 21, 2008

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Hi Tiffany,

it sounds like there has been some sort of corruption of the files on the hard disk. You should see about booting from the Windows installation CD / DVD and copying all the files that are of importance to you (documents, photos, music, etc.) on to an external hard drive connected to the USB port or installed as a slave drive internally. Once you have saved all the files you need, shut off the PC and disconnect / remove the drive with your files. Then reinstall Windows again. Once done, shut off the PC and reconnect the drive with your files and copy them back to the hard drive and you should be good to go unless he drive is beginning to fail - in which case purchasing a new hard drive would be a good idea.

Aug 10, 2015 | Dell OPTIPLEX 960 MT Desktop Computer...

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How to solve the following error message: Not enough space in runtime area !!! smbios data will not be available, and then locks the keyboard. how can I flash or update the bios if I can't use the key

This may be a failed Bios update.
See this...
Also, the hard drive or some other critical component may be failing, or just the OS or hard drive corrupted. If you have files that you do not want to lose, you could try this... Pull the hard drive out, and use a "USB Hard Drive Adapter" (available fairly cheap online) to connect the hard drive to a friend's computer, and save all the personal files (documents, pictures, etc.) you can to a folder on the friend's computer or an external hard drive. That way, at least you may not lose your files.
Then, you could try to do a Factory Restore or Reload on the computer, and if that works, copy your personal files back to your newly restored computer.

Jun 25, 2014 | Dell Vostro 220 Desktop Computer

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Realtek RTL811B/8111C Gigabit Ethernet

Hopefully this will answer most your questions:
You will need to replace the hard drive, it is going bad or may already be bad.

If the computer will still load windows (it looks like the hard drive is bad, so it may not), you need to create a recovery DVD set. This has to be done with the computer booted to windows (since that is were the program is). Once you have created the recovery set, copy any files you created that you do not want to loose to an external source (external hard drive for example). These files are in the documents, pictures, videos, ect folders for each user account. Now you can replace the hard drive with a good hard drive. You will boot from the recovery set you created, this will reinstall all software that came with the computer when purchased. You most likely had to purchase the MS office package, and you should have an install disk for it. Another software you purchased will have to be reinstalled also. You can them copy your files from the external source back to your computer. This should put you just about back in business.


1. computer will not boot to windows and I would like my files still:

Most computer retailers offer services for sale. If the hard drive is readable, they can pull your information off of it, and back it up for you.

2. I did not or can not create the recovery set:

If you contact HP support (800-474-6836) they can sell you a recovery set (sometimes they will provide you one free).
3. I am not comfortable with any of this. Again most computer retailers offer services to repair your computer and back up your information. Keep in mind if your do not have the recovery set, they may just install windows on the computer and nothing else.

Jun 12, 2012 | HP PC Desktops

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I have a Packard Bell Imedia desktop not sure of the model. It was working fine until recently, I switched on my pc and after the boot screen "NTLDR is missing Alt Ctrl Del" message appeared....

Remove the hard disk and attach it to an USB hard drive adapter and then connect it into the USB port of a working computer. This computer will detect the hard drive as an external storage device, then you can open the various folders and files to copy your files to this computer or burn your data to a CD/DVD disc or USB flash drive.
Return you hard disk back to your Packard Bell so you can reinstall Windows.

Aug 10, 2011 | Packard Bell iMedia 6826 (P481000502) PC...

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My emachine pc keeps running slow and crashing with unresponsive script

If you mean that it is taking a long time to carry out commands or you keep getting blue screen problems with a white error message ( might look like: 00000000XXXXEE11 or similar), then you have two possible problems:

Hardware related
Software related

Firstly Software related:
Slow running is often caused by the hard drive getting too full up. Windows likes to use some of the hard drive for a "swap file" (an area that it uses to store and retrieve information on as it carries out commands.) the bigger the swap file, the better it runs.
Also, over time, windows "throws" files anywhere it can on the hard drive, after a while, these take longer to find and the system slows down.

To cure this, in My Computer / C Drive / right mouse click and defragment the hard drive, then run a check for errors (not surface scan). Delete any cookies or other unneeded files from the hard drive and back up or move to another external drive files you do not use.

Worth at this point considering getting another hard drive to install in the computer / or an external USB hard drive.

After this, run a virus scan, to ensure that there are no viruses on the hard drive. You can download a good scanner fro free from DR WEB (cure it).

After this, if you are having the same problems and are getting the error message described above, check to see if you have installed some software recently or a driver for some hardware that may not agree with your system.

After that, it is possible that some windows files (.vxd possibly) have become corrupted. At this point do an over the top repair install using the windows cd.

Hardware problems:
These can range from the RAM on the motherboard beginning to fail (remove one module and check with only one installed). Replace if necessary
To a clogged CPU heatsink, blow any accumulation of dust and debris away from the heatsink to stop it overheating.
To (and this is a big possibility), a failing hard drive. You can test this by downloading a programme called HDD tune (free) and running it to see if the hard drive has any bad sectors or is failing.

After that, consider installing more RAM into the computer

Jul 15, 2011 | E-Machines eMachines Desktop PC

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How to copy photos from PC to external hard drive?

How to Copy Files to an ExternalHard Drive

External hard drives provide great storage space for movies, music, picturesand other documents you want to keep safe over time. The drives generally comewith either USB 2.0 or Firewire connectors, so they also offer reliable datatransfers at high rates of speed. Setting the drives up is usually astraightforward process, and copying files to them from your computer is a snap.

1. Set up your external hard drive according to its instructions. The two majorsteps in setting one up are connecting it to your computer and plugging it intoan external power source. 2. Install any drivers that camewith your drive so your operating system will recognize it. If the drivers areoutdated, download and install new ones from the manufacturer's website. 3. Open the "MyComputer" panel. You'll see both your regular hard drive (the C: drive)and the external hard drive listed. 4. Double-click the externalhard drive's icon to open its window. 5. Drag and drop any files youwish to copy to the external drive into this window. 6. Right-click the "SafelyRemove Hardware" icon in the System Tray and eject the drive once you'vefinished copying your files. Read more: How to CopyFiles to an External Hard Drive '

Nov 10, 2010 | PC Desktops

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I get a runtime error message when i try to open encrypted files on my i/o magic external hard drive

Computer virus generates a runtime error. Ensure that your anti virus software is updated and scan your hard drive completely before opening files in your external hard drive

Feb 27, 2010 | HP PC Desktops

1 Answer

Moving files from Windows xp

The file on the hard drive is corrupt, run scandisk and fix the file error, but the video is likely a loss

Jul 06, 2008 | Dell Dimension 8100 PC Desktop

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Hp Pavilion a1220n -- Copy file errors when Installing windows

Maybe I can help;
When I install a new hard drive I like to re-install the operating system (OS) as well. Unfortunatly this wipes out all your files.
Typically when files do not copy it's either because they're in use or the media (your new hard drive) is not formatted properly.
Note, formatting erases everything on the drive being formatted.
Instruction for this are easy to find online but are all done for you if you use the OS install CD which will walk you through the setup, formatting, and partitioning.

If you have a way to save your files to another drive such as a usb thumb drive, external hard drive, cd or dvd, I would go about it that way. There's usually alot of uneeded files created by the operating system after a period of time and there's no sense in keeping them. They only slow your system down.

One other thing you can consider if you don't have an external hard drive is purchasing a hard drive enclosure for your old hard drive. You can find them at Best Buy. I paid about $30. Its just a case and usb cord you can use as an external hard drive and also copy any files you can still access on this old drive over to your new one.

Let me know if this helps you

Apr 20, 2008 | HP Pavilion a1220n (A1220NED904AA) PC...

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How to transfer files and programs etc..using Seagate 500 GB..


I understand that you are trying to move data from your computer to an external hard drive.

You can just copy and paste the files like Music, Pictures to the external movies when it is connected to the computer. The hard drive owuld be listed as an removable storage device icon in the My Computer window if you are using windows XP.

However, we cannot just copy and paste the programs in the hard drive. You need the installation files to be copied to the external hard drive, if you want them to eb backed up.

Mar 07, 2008 | PC Desktops

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