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I just bought Soldier of Fortune Payback for my PC and my operating system is Windows Vista. When I tried to install it on my computer, I got an error message saying that installation was canceled due to a fatal error. Could you troubleshoot this for me and let me know what I can do to install the program? I will tell you that before I bought this game, I asked the salesclerk if it was compatible with Windows Vista, and he showed me on the bottom of the package that Windows Vista was included in the list of operating systems that the game should be compatible with. Please contact me at this e-mail address with any tech support you can offer me: elliottchristi56@aol.com I thank you for any and all assistance that you can render me with this installation issue. I look forward to hearing from you at your earliest convenience. Sincerely, Christi L. Elliott

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  • Anonymous Feb 25, 2009

    i tried what you sya but still sya error

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I'm having same problem but using windows XP. How could I fix it?

Posted on Jul 06, 2008

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Hi Kristi
Vista can be tricky with some installations even if the game says it's compatible. The first thing I would try is running the installation with escalated privelege. To do this follow these instructions...

1. When you insert the installation CD, an autorun screen will most likely pop up inviting you to install the game. Cancel this.

2. Go to my computer and right click on the drive that contains the installation CD. Choose 'explore'

3. A file list will appear listing the contents of the CD. Scroll through the list and locate the file that launches the installer. This may be called setup.exe or install.exe or something like that.

4. Right-click on the file and choose "run as administrator".

5. The installer should launch and hopefully the game will install OK.

If this does not work - you can also try updating your graphics card drivers. First - identify what type of graphics card you have. (right click the desktop - click on personalize - click on display settings (I think) - and note the name of the adapter. It will likely be either ATI Radeon or NVIdia GeForce with a number after it. Let me know what it is and I will get you the web address for your update.

Let me know how it goes.

-C

Posted on Jun 21, 2008

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