tv is set to stereo (not mono or sap.) in the audio settings the speakers are set to 'on'. sound WAS working just fine but i hit a button on the remote and now i hear nothing. i have since tried hitting all the buttons in multiple order and combinations and still nothing. any suggestions?
--> Have the same problem?
Have the same problem? Click Here X
This Problem has been added to the Share Your Expertise Page under "My Work Queue".
1 Other User Has The Same Problem
Comment by Bradlo0600, posted on Jun 07, 2008
I have a problem that just started with the sound on my Sony KV-35S42. For some reason, the sound comming oout is real low even when you turn the control all the way up. I looked through the menu and under the audio area, there is a values set called "Variable: Audio Out".
I am wondering two things.
1. Can I bypass the sound somehow by hooking up a home theatre system to the sound jax ports to play sound out of my DVD or out of my verizon cable box.
2. Do you think this would be worth a repair. The local shop says it's $90 just to pull the box.
First we have to check whether the problem arrives from Source or audio output section. If you have Amplifier connect TV audio out to Amp. in. Now check difference as you said. Now the complaint continuous failure is from audio source orelse the problem in audio output section. This would be a worth to repair. Before to proceed the above things go through the audio menu and check the sound system like BG,I,DK depends upon your region. I think my information is littlebit useful to you.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
SAP, Mono, Stereo, Etc. You should be able to switch this from your remote. Even universal remotes should have this button to adjust sounds. Otherwise you need to go into the TV menu (not the remote) and change it from there. The only way you can change it on those channels is to switch manually. Happens a lot on these older TVs. No worries. Very common.
On many sets, the audio channel can be switched by remote control or through a SAP switch located around the tuning panel or "on screen programming." Usually, there is a setting labeled SAP, AUDIO SELECT, B-AUDIO, MTS, or MENU. By changing the setting, you should be able to select SAP. Not all TV sets are alike, so you might want to check your instruction manual for all the details.
SAP means "Separate Audio Program" - usually SAP mode is for changing the language of the broadcast (i.e. from English to Spanish) and is also used to enhance the sound broadcast of some programs.
Not having a remote may make this difficult.... you need to find a way into the set's menu- some sets have a "menu" button on them..... some require two buttons be held down together.... look at the set carefully.... if you have the manual, it is a good time to look at it.
When you get into the menu, find the AUDIO menu and de-select SAP. Your sound should be restored.
If you cannot get into the menu, you will need a remote. Write down the brand and model of your set, go to a decent electronics store, and browse the "universal remotes". Find one that supports your set and follow the instructions to set it up for your television. You will then be able to access the menu and turn off SAP.
Press the MTS on the remote control handset to select STEREO, MONO or SAP. All the options will be available only when the current TV channel is broadcasting that option. Channels will not always carry programes, that have all MTS options. If "STEREO" appears on the screen when you select a channel means stereo sound is available with current programme. You can hear sound from both speakers. If broadcast is not strong and clear, stereo sound will not be available. Press "MTS" button to change it to "Mono". This will eliminate the noise. If "MONO" appears on the screen when you select a channel, stereo effect will not be availabe, even though you have set it to stereo. If "SAP" appears when you select a channel 'Second Audio Programe' [SAP] broadcasting is available for that programme. Press the "MTS" button to 'SAP' and you can hear that programe in different language or some other kind of audio.
Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.
It is possible that the TV set has an SAP (secondary audio program) setting that has been turned on. To check this go in the the menu, find audio settings, usually the correct setting for this is Stereo, other setting may include Mono, Surr-Stereo, etc.