My x73 wasn't feeding paper and I took it apart to see if I could fix it like suggested here. When I got it apart a small black spring fell out, about the size of one of the screws. does anyone know where this little spring came from? maybe I can still fix it.
I was having a similar problem. After finding the service manual (4402_X73.pdf) and taking the thing apart, an ink-covered broken spring fell from the inside. I checked around the 'Maintenance Station' and found the other half still hanging. Apparently -because I haven't got a replacement yet to confirm- the spring goes across the bottom of the 'Maintenance Station' to a lever on the other side. If someone can tell me where to post a picture of the thing, I'll gladly do it.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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There could be something blocking the paper path that's not allowing the paper to not go all the way through the feeder. Try to open the printer and access the cartridge area. Remove the cartridges. Check for any foreign objects blocking the paper path. Rebrick your printer by removing the power adapter (black box found on the back of your printer where the power cord is plugged in) and then re-plug after 30 seconds. When your printer turns back on, re-insert your cartridges. Then try print your document again to verify that the problem is fixed.
More possible for printer not feeding is paper jump,
and stock up jump sensor, look hook type near roller sensor mechanism if still
free in move, or if dirt, then try to feed paper manually and look for any obstruction.
Turn off the printer and unplug it. Open the paper jam door and give the paper roller a gentle push forward until it clicks. This is a simple reset of the paper feed. Close the door, plug your printer back in and turn it on.
I hope this works for you. If it does not we may need to reinstall the driver. Please let me know. Thanks!
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
The feeder mechanism has so to speak come undone and the printer needs taking aprt and putting back together with the feeder and the cogs interacting with eachother. Ther is a small metal clip lick tensioner to keep it in contact with the cogs, if the clip has come off it just needs securing back in place.
Same problem here. Went thru a few tests with Lexmark but didnt help. They next said it would be best to get new one since repair cost would be higher. Thru front door I do see a spring that moves freely. That must be broke. After their help they sent email for 20% off.