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Re: hiiiii Please help
Thanks for asking for support for FIxYa.
Most likely the problem has to do with the type of service you use. If you do not have a service package that allows for that kind of file transfer then you cannot complete those types of transfers. Call your local provider for more details.
If you do have the right server, please do me a favor and send me the make and model of your phone.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Hi Motorola tends to do Bluetooth sending differently. Make sure your receiving phone is set to discoverable and B/Tooth ON. On the Motorola turn on B/tooth and find file you want to send. With the file highlighted press option and you should find 'move to' and 'copy to'. If you select move to, it will send file to receiving phone, but remove itself from the Motorola! Best to use 'copy to'. If the Motorola cannot find the receiving phone once searching, to send the file you may have to pair the two devices first. To do this it is best to go into Motorola's B/tooth menu and set it to 'discoverable' this will stay active for a few minutes. Then on the receiving phone search for new devices in B/tooth menu. It should find the Motorola and request a four digit pin which default on most phones is '0000' if this fails try '1234' (it will be one of those, more likely first one). Once both paired try sending file again and it should work. Let us know how you get on?
turn on bluetooth in both the phones in anyone of the phone try searching for new devices. it may ask some code for pairing of both the devices. after giving the code ,both the phones ll be enabled to send and receive the files in both o them..
I would suggest u to remove ur memory card and receive a similar file on the phone memory…try to play it…if this happens then the problem Is there with the memory card…it may b a virus problem…format ur memory card…take backup of ur important data in the memory card and format it...