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It is likely that your battery is low or nearly-dead, particularly if you haven't used your GPS for a while and it has not been plugged in (to be kept charged). That's why it doesn't start (even if it is plugged in when you're trying to start it up again now). Don't try to repeat the startup (too often) as it will mess up your sw / data (when your battery is low or half dead)
You'll want to plug it in (e.g. using your USB or wall adapter) for up to 24 hours or so, to charge the battery. Then start it up and keep it plugged in until your battery is fully charged.
No, then tom tom cannot recharge when the car is not on. You need to turn on the car before your tom tom can charge. The battery gets to charge the tom tom when in use. Once the car is turned off the gps will not charge. You can try out a practical by turning off your car and plugging the gps to see if it will work. Or the cigarette lighter, does it work when the car is turned off. Since the cigarette lighter does not turn on when the car is off, then it means it gps cannot charge once the car is turned off.
Hope this information helped you!
When It is plugged into a power suppy if you have a full green light all you need to do is find a paper clip look for the reset pin hole next to sd card slot and push it in you will fell it touch hold it there at lease 15 seconds.
Plug it into your computer using a USB cable and press the reset button. Once it resets, keep it plugged in and your computer turned on, until the battery is fully charged. Every so often, charge it. If the battery goes totally dead, it will create problems.
when you plug in the normal cigarette liter into the socket does it pop up hot? if so I suggest trying to replace the power cord to the tom tom. your car only puts out 13.8 volts. any more than that the fuses would blow.