Question about Microsoft Xbox 360 Console

3 Answers

Xbox problems when i turn on my xbox there is no picture nor sound but the xbox seems to be working fine other then that and i tryed changing the AV cables but it didn't help i even tryed useing a difrent TV but still it wouldn't work,ive tryed turning it on with and with out a game in it and it seems to make a rattling sound when i shake it , and well iam almost out of idea's on what to do with this problem, if you can help me it would mean alot to me,thank you.

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  • mohammed al-sada
    mohammed al-sada Jun 21, 2008

    i wasnt useing the HD wires ive always used the yellow white and red

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3 Answers

If you have a high definition av cable try changing the switch to non hd and just put the red,yellow qand white cable in tv

Posted on Jun 21, 2008

U should try putting your ***** inside the disc tray

Posted on Jun 21, 2008

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  • 48 Answers

You have done extensive troubleshooting and at this point it sounds like a hardware failure.

Posted on Jun 20, 2008

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1 Answer

My xbox 360 won't sow the picture but i have sound


try it in another tv with av cable
if u are using hdmi cable try changing the existing cable

if it works in another tv , go changing the setting in the displaysettings and video settiing

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TV has no picture, but sound works fine


Are you using the AV input for the XBox or other cable? If you use AV, then use the same input that the Xbox does not show picture, plug in a DVD and see if it works. If it does not have a picture, so 100% your TV has problem.

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Try changing the AV cables. If this doesn't help, contact Microsoft. There may be an issue concerning the sacaler chip(HANA)

Jun 22, 2009 | Microsoft Xbox 360 Console

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My xbox shows no picture but has sound


This might not help everybody but it might be a cheap fast solution to the "Xbox 360 no picture but sound ok" problem. I have old refurbished 360 that has had no problems at all. SInce I got it have used it with powerwave cooler attached to the back. This cooler has seperate Outputs for Vga, SVga, audio, component and av. Don't need the microsoft cable at all just standard cables. Always had it plugged in with VGA or SVGA cables and got great picture. I bought new 360 and put the old one in bedroom with old tv which only has av inputs. Got shocking picture that was unwatchable but sound was good. Tried all ways but no different. Seems the xbox plug has problems. If you get the powerwave cooler it splits the xbox output socket in to seperate outputs for everything so you can use it with Vga or Svga cables if your tv has those inputs and it should work fine. Only seems to be the standard AV outputs that have problems. Haven't tried the componet leads but I guess they might work as well. If you only have the old yellow, red and white AV inputs on your tv this wont help you but if you have the other types of inputs it might fix it. The powerwave cooler you should be able to buy for under $20 so it could be a cheap solution for this problem everyone seems to be getting lately. It works for me at least so get one and give it a try.

Jun 16, 2009 | Microsoft Xbox 360 Console

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u need a new av cable some things just come already defected from the manufacture

Jun 06, 2009 | Video Game Consoles & Games

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Audio but no video when i turn xbox 360 on


hi MC, power off unit unplug av cable from back of xbox.. then power up unit.. after a couple minutes the xbox will shut down.. plug the av cable back in and power up.. Good Luck

Jun 30, 2008 | Microsoft Xbox 360 Console

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No picture or sound on the tv


where you put the cables for the sound and picture if you look on the end where you plug it into the xbox 360 you will see a little switch it has HD and TV on it depending on what your tv supports (HD ready TV) (normal TV) switch that switch to what TV you have (e.g. HD TV, switch the switch to HD) if that doesnt work then try checking that you have all the cables in the right ports if you have pluged the HD cables into a normal TV then this is not going to work, check cables and check the switch!

Jun 05, 2008 | Microsoft Xbox 360 Console

1 Answer

No picture...


I would try some of these troubleshooting steps;

  1. Make sure that the AV cables are 100% secure.
  2. Try an new AV cable.
  3. Try your console on a different TV.
  4. Call xbox customer support at 18004MYXBOX

May 31, 2008 | Microsoft Xbox 360 Console

1 Answer

No picture or sound


Call XBOX customer support. They will be able to help you. Their number is 1-800-4my-xbox


Hope this helps :)

Jan 20, 2008 | Microsoft Xbox 360 Console

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