My HP Deskjet F380 has the latest printing software installed; it spools and is attached to my laptop in the correct USB port; but it doesn't print. The message is "no connection." It printed perfectly until a few days ago, then stopped. Can you help?

Have you connected both ends of the USB cable ?
Check if you have paused printing on the windows spooler ?
Check if the port is correctly configured on the control panel Install Printer using Windows 7

Charles, has this combination worked previously, have you been able to print from your Dell Dimension 2400 to your HP Deskjet 3070A successfully?

If the answer to the above is Yes, then if you believe that the printer is still working correctly and you can test this with a different computer able to print to it, you should consider uninstalling and re-installing the HP software and device drivers for this printer.

If you have not printed to this printer successfully previously, have you tested the printer with a different computer and proven it is still working fine?

If the printer works fine to a different computer then providing you are using the same USB cable to connect to your Dell 2400, the problem needs to be narrowed down further.

Check that you can plus other USB devices into the port on the Dell used for the HP printer - if these work, then your USB port is good - if not, try another port if you have one.

If your USB hardware is good, then again you are left with the need to uninstall and re-install the HP software and device drivers - it may be worth trying to download the latest version of such software if available. HP tend to update their All-in-One software on a regular basis.

First uninstall the printer completely and delete the printer files from the Program files folder.
Restart the computer and download and install the latest version Adobe flash player.
Install the printer driver.
That should work.

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

• Connectivity :
  • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
  • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
• Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
• Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
• Device manager : Checks for problems in Device Manager that would prevent printing.
• Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
• Port : Checks the port settings for the HP product.
• Driver : Checks for alternate-driver settings.
• Conflicts : Checks for conflicts with other drivers, such as other printer brands.
• Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

You can print from your laptop to your printer wirelessly using the HP Smart app. This video shows you how:

>what applications or documents are you printing?
>this could be application specific or the printer driver is incompatible with the application. you can check by printing other application or documents.
>you can also install generic driver, go to printer and faxes folder add a printer, add a local printer and select usb port, select hp as manufacturer and select deskjet 990c as your print driver
>you can also try to go to www.hp.com select support and drivers and then download the latest driver for this printer and install it

Hi,

1. Remove this F380 printer drivers.
2. Restart PC as required.
3. Install the CD
4. DO NOT plug in the USB cables yet.
5. After running the HP software, plug in the USB cable as requested.
6. the printer should be installed by itself.
7. wait for sometime, and the HP software should ask you to restart the PC.
8. After restart, try printing

Let us know if this works.

thank you.

Hello you can go here and download your driver. choose OS and then choose HP Photosmart Software and Drivers: USB Support you can also just download HP Print and Scan Drivers: USB Support to get print and scan function without other softwares.

• hello go here
  
• choose your OS
• and download the HP Photosmart Software and Drivers: USB Support or HP Print and Scan Drivers: USB Support.
• good luck
  

setup the hp deskjet F380