Question about Xerox Office Equipment & Supplies
Im presuming that your have replaced the drum??
if so :
Remove the new drum.
On the front of that drum, there is a green cover. Take it off and what has happened is the flag on the gear had dropped in shipping.
You will see a flag like piece of plastic on one of the gears, reset it to up and somewhat to the right.
Then put the green cover back on
That flag has to be in the up position when new. It passes down and actuates a drum reset switch on the machine.
When that is back in the up position. re insert the drum and on the first revolution it will turn on the switch.
I can try and send you more information if you provide an E-mail address, or simply take the drum back to where you bought it for exchange.
Posted on Jun 20, 2008
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Posted on Jan 02, 2017
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