Question about Xerox Office Equipment & Supplies
Im presuming that your have replaced the drum??
if so :
Remove the new drum.
On the front of that drum, there is a green cover. Take it off and what has happened is the flag on the gear had dropped in shipping.
You will see a flag like piece of plastic on one of the gears, reset it to up and somewhat to the right.
Then put the green cover back on
That flag has to be in the up position when new. It passes down and actuates a drum reset switch on the machine.
When that is back in the up position. re insert the drum and on the first revolution it will turn on the switch.
I can try and send you more information if you provide an E-mail address, or simply take the drum back to where you bought it for exchange.
Posted on Jun 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 06, 2011 | Xerox WorkCentre XL2140df Laser Printer
Oct 24, 2010 | Xerox Office Equipment & Supplies
Mar 27, 2009 | Xerox WorkCentre XD130DF Laser Printer
Nov 07, 2008 | Office Equipment & Supplies
Sep 17, 2008 | Xerox WorkCentre XD130DF Laser Printer
Apr 25, 2008 | Xerox WorkCentre XD130DF Laser Printer
Feb 15, 2018 | Xerox Office Equipment & Supplies
144 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: