I am not sure what you mean by descale the machine twice. Can you explain what I need to do and how I do it?
Tammy
That means getting rid of the limescale build up in the machine.
When the limescale becomes to much the machine slows dow.
buy a descaling solution at your local convenience store or grocery store. Use it as adviced on the bottle but do this twice in a row because a 30-40 minute brew means a lot of blockage. When you do it the second time turn the machine off after half the solution has gone through. Let stand for about 30 min and than turn machine on again. Flush twice with full pot of clean water and you will see that is will improve your time
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