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I have been shipped the wrong connections for my Iomega UltraMax Desktop Hrd Drive Order No. 2452532 shipped 6/11/08 to Joseph A. Gappa. specfically, connection to my UltraMax HD 500GB w/ firewire 400/usb 2.0. Pls. advise

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Contact the sender

Posted on Jun 20, 2008

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I recently restored to factory settings on my HP laptop.once restored I then input my Iomega drive into the USB port to access some of my saved files.


Just to be on the safe side, why not plug in your iomega drive into another known working computer and see what happens. If it works fine and is properly recognized then the anomaly lies within the software of your laptop.

U might want to contact HP - but be fore warned that they are terrible for support if your unit is "out of warranty." If that is the case I would simply google the anomaly and in all likelihood you will get links that will help you fix it yourself.

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 Joseph,      Unplug the computer from the wall and open the case. Make sure that the power cable and the data cable for the cd drives are plugged in.  Check both connections, motherboard and CD.  Restart the computer and go into MyComputer. Check to see if the drives are there. If they are not, Next I would go into the bios and make sure that the Bios recognizes them. Some computers you can get into Bios by tapping the delete key on power up.  I would assume that when you installed the Hard Drive, none of the CD cables were removed or changed. Try the above steps.                                                             Joe < Data Miner >

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