Question about SanDisk Sansa m250 MP3 Player

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Sandisk sansa m250 not working properly

On boot my player says "finalizing update" for a few seconds and then turns off. It also won't be recognized by my computer.
Here is the story that led to that. I was copying music into my player by copy pasting files as if it's a mass storage usb device, rather than going through media player. When I was done I unplugged it from the usb, turned it on, and listened to my new songs. While it was playing one of the songs (after having successfully played several), it said "error" and died. Ever since, it only says "initializing" when you turn it on, then "finalizing update" and then dies. Is there something I can do to fix it?

thanks,
Dawn

Posted by on

  • gobstopper Jun 22, 2008

    Unfortunately, I cannot set my player to MSC mode. It doesn't boot up to let me make any change to the settings. All it does when I turn it on is say:"initializing", then "finalizing update" and then it dies.

    thanks,
    Dawn

  • Anonymous Jun 27, 2008

    no start

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Try upgrading the firmware as follows:

Before installing the player must be in MSC (Mass Storage Class) mode to run the firmware.All files will be deleted. Backup your files.

(To switch modes, Go to Menu > Settings > USB > The two options are MSC and AUTO DETECT (MTP) : select MSC)

Installation Instructions:

1. Download and run firmware from: http://www.sandisk.com/Retail/Default.aspx?CatID=1326

2. Follow instructions in installation.

Hope that helps!

Posted on Jun 21, 2008

  • eelda Jun 24, 2008

    ah i had the same problem - if you plug in the mp3 player *while* holding down the power button, it will force it to connect in MSC mode (it should say on the player that it is connected in MSC mode if it works).

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Sir My sandisc has been forzen saying its Finalizing update


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Jun 17, 2008 | SanDisk Sansa m250 MP3 Player

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Finalizing updat


Firmware upgrade needed to solve your problem

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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My m250 player won't work when I turn it on.


Try holding the power button down for at least 10 to 15 seconds. That should turn it off. Turn it back on. If this doesn't work, try taking the battery out for a few seconds. If that doesnt work i will recommend that you update the firmware on your device..
To update the firmware follow the link below
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Should you need additional information you can contact sandisk..
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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I do not know if this will work on other Sansa m200 type .mp3 players.

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1)Plugged the player into the PC and removed all the MP3s

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http://www.sandisk.com/Retail/Default.aspx?CatID=1376

3) Install the program

4) Plug the Sansa into your PC.

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