Just bought a polti 1500 from ebay. supposed to be working fine but alas no steam
i have tried descaling it the hose must not be blocked as i poured water through it the water heats up fine just a clicking noise as press the handle but no steam just wondering whether i can fix it easily or i will have to send it back which is very costly and inconvenient
Before trying anything else make sure you turn up the pressure control knob in the direction of the + sign if it is turned right down you will have steam in the system and the gun will be heard to click open the flow control valve but you will not get any steam because the control screw is set too low just turn it anti-clockwise to increase the flow and your good to go .I hope this helps I have one too and I some times forget to turn up the flow and wonder why for 3 minutes then realise that during storage and manuevering it gets turned down by accident and i turn it up and all is well again.
Hello, i had also the same problem.
i disconnected the hose. there is a small hole where the hose connects.
i put there a litlle screwdriver in few times in and out. and then the steam came.
the polti must be switched on and heated up before you de this.
be carefull, when you put the screwdriver in, the steam can come on your hands and face.
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Re: polti 1500 no steam just droplets of water
Yes being that its a polti. I would send the unit back as they have excellent record for service and turn around times. its hard to find parts for polty units. you could take it to a service shop and have them look at for a small fee.
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Try running a phial of Kalstop through the boiler to descale the boiler unit. Calicification in the boiler and on the controlling solenoid can cause the unit not to produce steam. My boiler unit was so corroded that I had to get the boiler container completly replaced.
Not sure this is the solution as my steam/water was coming out from the front. Although it didn't look like it initially, it turned out to be coming from the hose. There's a little o-ring that fits on a spike in the hose attachment and that was split. I replaced it and it's working fine again. I got my o-ring (in a pack of 200 assorted sizes) from eBay for about £3 but that was only because I was too lazy to go down to my local plumbing/bathroom shop which probably would have sold me 1 for a few pence. Much better than £50 to replace the hose!
Try eBay or you're local plumbing/bathroom store. What you need are called o-rings.
My problem was that there's an o-ring on a spike in the hose attachment and that was split which meant it leaked water/steam. I replaced it and it's working fine again. I got my o-ring (in a pack of 200 assorted sizes) from eBay for about £3 but that was only because I was too lazy to go down to my local plumbing/bathroom shop which probably would have sold me 1 for a few pence. Much better than £50 to replace the hose!
Hi i've had the same problem Put a phial of Kal stop into 1000 or 1500ml of water into the tank, let it heat up and it should break down the limescale of the solenoid. It's worked for me. Have a good evening;-)
Hi you need to put 5ml of Kal Stop fo Polti machines into 1000/1500ml of water into the tank, The stronger solution is better (1000ml) Let it heat up and this should break down the limescale on the solenoid. I tried this today and it has worked saving ££££'s in repair by Polti.
Had the same problem with a polti vaporetto 1500 ( vtt 1500 ) after butchering the big valve on the top I realised that the problem was that there was a blockage in the black pipe that comes from the machine to the trigger, the pipe that carries the steam in other words, so I got a piece of wire ( brake cable form a bike shop ) long enough to go at least half way down the pipe and then I pushed the wire down the hole at the trigger end and then from the other end that joins to the polti and hey presto the blockage was gone and the machine works fine again. If you use the machine again after you have cleared the blockage from the pipe you should be able to remove the valve from the top remeber that the water is now steam so it is very hot and will burn you so be carefull when opening the valve when hot I think that you will have to open it when it is warm not hot as what has happened is that scale has got in the threads of the valve and sealed it, so if you get it undone ( try pushing it down hard as you turn it Whilst it is warm only not hot ) then get some kettle descaler and put some in a bowl of hot water and put the valve threaded end in the descaler for 10 minutes to get rid of the scale and in the mean time put some descaler around the threads on the polti where the valve goes this will allow the valve to screw back on easily and you will be back to normal use again remember to keep the valve screw threads free of scale in the future I have only just reallised this so dont feel alone.