Question about Xerox WorkCentre M-24 Color Copier

1 Answer

Scanning How do I scan and send it as an email

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

Follow the instructions below if you run into any configuration problems report back to this site and I will be notified by email.
Scan to E-mail allows a scanned document to be distributed to one or more e-mail addresses. This feature allows e-mails to be sent from the printer directly to an SMTP mail server.

NOTE: This solution assumes Microsoft Internet Explorer is being used as the web browser. Other web browsers may vary. You may need to contact your System Administrator to perform this solution, as it requires knowledge of the network’s email system.

The printer will have to be configured for TCP/IP (IP Address, Subnet Mask, Broadcast Address, Gateway Address). Before you begin, print a System Settings List and make sure the printer has an IP Address and that Internet Services is enabled. See the Related Items below for additional information.
NOTE: An e-mail server must be configured properly and running on the network to perform this solution. The IP Address of the e-mail server is required.

  1. Open an Internet browser window on the workstation.
  2. Enter the IP Address of the printer in the Address field, and then press [Enter] on the keyboard. The Internet Services window will be displayed.
  3. Click on [Properties]. The Properties window will be displayed.
  4. Click on [Machine Details] from the list on the left side of the window.
  5. Enter a valid SMTP Compliant e-mail address in the Administrator E-mail Address field.

    NOTE: When entering the address the SMTP-compliant format must be used, for example, Any replies to e-mail sent from the printer will go to the address specified in the field.

  6. Enter a valid SMTP Compliant e-mail address in the Machine E-mail Address field.
  7. Click on [Apply New Settings].
  8. If prompted for a user ID and password, enter the administrator user ID and password in the fields provided, and then click [OK].

    NOTE: The default user ID and password is admin and are case sensitive.

  9. Click on the [+] next to the Protocol Settings folder. A list of items will be displayed.
  10. Click on the [E-mail] link. A list of settings will be displayed on the right side of the window.
  11. Select the receiving protocol to be used from the Receiving Protocol pull-down menu.

    NOTE: Contact your System Administrator for more information regarding the receiving protocol of your e-mail server.

  12. Enter the IP Address of the POP3 Server in the POP3 Server Address field.

    NOTE: There is no option to set a DNS Host Name for the POP3 Server. Contact your System Administrator if you require additional information.

  13. Enter the username for the POP3 account in the POP User Name field.
  14. Enter the password for the POP3 user name in the POP User Password field.
  15. Enter the password again for the POP3 user name in the Confirm Password field.
  16. Enter the IP Address of the SMTP Server in the SMTP Server Address field.

    NOTE: There is no option to set a DNS Host Name for the SMTP Server. Contact your System Administrator if you require additional information.

  17. Click on [Apply New Settings]. A page will be displayed asking for the printer to be rebooted for the new settings to take effect.
  18. Click on [Reboot]. A 'Do you want to Reboot?' message will be displayed.
  19. Click [OK] to continue with the reboot.
  20. Click on the [X] in the upper, right corner to close the window.

Posted on Nov 24, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Need help scanning from scanner to email address

first scan picture and save on computer and send to sister online

Apr 23, 2012 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Hi i own one of your printers and i have a problem, i cant scan some copies of my resume to my email box and send it to a company, i just cant scan these copies to my email,which after i have to send...

When you scan a doc to email, it will open either outlook express/Windows live mail or outlook and use that to send your email. If you have not configured either of these programs on your pc then it cannot send anything. the way around this is to scan the docs into your say My Documents/Documents folder and then attach them to your email as attchments.

May 10, 2011 | Brother Office Equipment & Supplies

1 Answer

How do you scan a document then send it to an e-mail recepient?

MSword has this feature. As do some scanning programs.

Under FILE of MS word use Scan.. then when you have scanned USE FILE send email and attach the document

Otherwise scan the document and save it Open your email client( outlook) and attach the file to the addressed email

Please rate my help++++Thanks for using FIXYA
Please rate my help++++Thanks for using FIXYA

Jun 25, 2010 | Office Equipment & Supplies

2 Answers

How do I scan several pages to email

Create a directory called Scans on your C drive

Scan each of your images and save them as a.jpg or whatever to the Scans directory.

Open a new eamil go to the top bar and hit Attach

Navigate to the Scans directory then hold down the shift key and click on the files you want to send

Hit Attach and they will appear in the box on your email

Send an normal

You can add picture in the same way , just make sure that you place the cursor where you want each picture to show on the body of the email

Jan 25, 2010 | HP ScanJet 2400 Flatbed Scanner

1 Answer

How can I scan a document and send it in a email?

scan and save as .jpg
use 75dpi

open your email, click attach and find your scanned .jpg file
send as usual

Oct 14, 2009 | Canon Office Equipment & Supplies

2 Answers

Can Lexmark X2600M printer scan documents to email?

If I'm understanding your question, this printer can print, fax and scan. So, you can scan an item, save in a file and send as an attachment in an Email. Hope this helps.

Aug 09, 2009 | Lexmark X2600 InkJet Printer

1 Answer

How to scan documents and send using email

Hello, my name is Chris. Scan them to your computer. After they have been scanned, locate the scanned document. Go into your email, compose new message, and than look for an ( add attachment button befor you sent the email.) Locate the document you wish to send in email in the box that appears, and attach. than send.

Mar 04, 2009 | Office Equipment & Supplies

1 Answer

How do I send scans directly to e-mail?


you may have to do it manually and send them via email attatchment, I could never get that function to work do to email security issues, my scans are in a "my scans" folder in my documents. Youll have to find that folder where your scans are by searching then manually . Open your email and get your email ready to go, choose attatchment and then browse for that scan in your computer, and send it that way.

Hope that helps


Jul 23, 2008 | Ricoh Office Equipment & Supplies

Not finding what you are looking for?
Xerox WorkCentre M-24 Color Copier Logo

579 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides