Brother MFC 490cw Color Inkjet Multi-Function Printer Logo
Posted on Nov 19, 2010
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The printer MFC - 490CW says unable to init. 5A and will not print any documents

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  • Master 526 Answers
  • Posted on Nov 19, 2010
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Here are the possible problems from most common to uncommon

1. you have crinked up paper inside the mechanism or some foreign object
2. pf encoder disk is in contact with the upper cover, possible encoder disk replacement
3. pf encoder board is bad, replace it.
4. replace the ink absorber box
5. replace the maintenance unit
6. replace engine unit
7. replace main board

thanks

if your not a repair person, I recommend you take for diagnostics.

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My Brother Printer (MFC 490 cw) (LC61 series) has an "Unable to Init. 4F" error message and won't do anything. I've tried some options to fix I found online but hitting buttons just gi

Hello there,
When in doubt..... ALWAYS read the instructions

Well the user guide for this machine (which you should already have) talks all about 'unable to init xx' on pages 139 and 140.
Have you trd following the instructions exactly ?
Download here http://download.brother.com/welcome/doc002373/mfc490w_usaeng_usr_b.pdf

If it still has a problen get in touch with Brother support.
http://www.brother-usa.com/support/default.aspx
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Sir/Madam
If one of the following messages is displayed on Your Printer,I suggest You Go To Below Official Brother Website For Troubleshooting,

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http://welcome.solutions.brother.com/BSC/public/as/sg/en/faq/faq/000000/000500/000065/faq000565_012.html?reg=as&c=sg&lang=en&prod=mfc290c_all

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