Question about SanDisk Sansa e260 MP3 Player

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Sansa e250 when i turn on my mp3 it loads and before it gets to the main screen like where the menu is, the mp3 has a white screen and it then resets and starts all over again

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

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1 Answer

How do I reset my Sansa e250?


Hello,

For resetting Sansa e250 to factory settings:
Start from Main Menu.
Next select:
Settings (image of an equalizer)
Reset All
Yes

Having problems reading the language first choose yours, select:
Settings (image of an equalizer)
Language is the 5th option after Settings
Change the language to the language you prefer

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Try disconnecting it from power source and batteries. Wait about 10 minutes, and try again. If it still does not work, then you will need to get it serviced, or reinstall the software from the manufacturer's website..

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First reset everything back to factory settings and then hold the power button for 15 seconds.


Thank You!!!!!

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Use the Sansa Recovery Tool on the Sandisk website

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May 02, 2008 | SanDisk Sansa e250 MP3 Player

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Apr 09, 2007 | SanDisk Sansa e250 MP3 Player

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My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

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