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Connection between computer and server broken before email sent. Can receive email.

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Called my Server who was able to help. Discontinued my call to you as I do not put credit card details on line.

Posted on Jun 21, 2008

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Cannot send e-mail


Email Will Receive but Will Not Send b> According to the Radicati Group, a technology market research company, over 107 trillion emails were sent in 2010 -- that's roughly 294 billion emails a day. Moreover, the company estimates that there will be 3.8 billion email accounts by 2014. With so much activity, some users are sure to run into trouble when trying to send a message. If you are receiving emails but can't send them, it may be due to a number of issues, most of which you can quickly fix on your own.
SMTP Authentication b> Many email clients and providers require that your outgoing email messages are authenticated by an SMTP server prior to being sent. This authentication process adds an additional level of security and helps prevent junk mail from being sent out. If you have SMTP authentication disabled, however, your email will not be authenticated and will not be sent, even though you may still receive emails. To fix this issue, enable SMTP authentication by placing a checkmark next to the option in your email client or provider's Settings menu. b> Port 25 Blocking Port 25 is the port that is used to send email. Whenever you attempt to send an email, the email is routed through port 25 and the data is transmitted to remote email servers. If this port is blocked, you will be able to receive email but you will not be able to send it. Some Internet service providers block this port on their servers, so if you suspect that you are unable to send email because of port 25 blocking, contact your ISP and request that the port be unblocked. No Default Email Account b> If you do not have a default email account set up on your email client, and you haven't selected a specific account when composing the message, the client will not be able to deliver your email. A sent email must always be tied to an email account to protect other email users. To remedy this issue, specify a default account in the email client's Account Settings menu, or specify which account you want to send the email from when composing the message. b> Anti-Virus/Anti-Spam Scanner b> If you have an anti-virus or anti-spam scanner installed on your computer or as a plugin for your email client, it may be preventing your emails from being sent. This happens when the scanner times out while scanning an email for viruses or spam content, or when it detects what it believes to be a virus or spam while scanning the message. To remedy this issue, disable the anti-spam or anti-virus program, then send the message as normal.
Hope this helps.
b>

Dec 28, 2012 | Sony VAIO VGC-RA710G PC Desktop

4 Answers

Cannot receive e-mail


Are you using any email client to access the emails? and Do you see any error message?

Aug 22, 2008 | PC Desktops

1 Answer

The connection to the server has failed. Account: 'mail.insightbb.com', Server: 'mail.insightbb.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E


You can also receive this error message when you have antivirus e-mail protection or personal firewall software enabled on your computer.
Try disabling the antivirus program through msconfig or close the antivirus program and see if you get the same error again, if not then disable email scanning and this will help you.

Sep 23, 2009 | Compaq AMD Athlon 64 200GB Desktop...

3 Answers

Cannot get or send mail. error ox8oocccod


Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like news.com or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be
pop3.vcn.com unless your email address doesn't end with @vcn.com, in which
case put in whatever your address ends with instead of vcn.com (for example,
if your address is person@wavecom.net, enter in pop3.wavecom.net ). The
outgoing mail server should be smtp.vcn.com or substitute whatever your
email address ends with for vcn.com.

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a
problem):

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.



Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Aug 30, 2009 | Sony VAIO JS Series Desktop Computer...

1 Answer

Hard drive right side light goes off


What Email are you using??
If you are doing internet based web mail,(you have to log into a website to see it) you are loosing your connection intermittently. Other browsing of the web could run without caring about the crop. If you are using pc based email that uses the internet to send you still might have an intermittent connection. Your program definitely thinks it is talking to a server and the connection is dropping. If this is totally on your PC and you have only one drive you would have other problems if the drive were failing.

Mar 17, 2009 | Dell Dimension 3000 PC Desktop

3 Answers

Message could not be sent. Server rejected sender's email address


the message could not be sent because it rejected as the sender

Jan 15, 2009 | PC Desktops

2 Answers

The issue is: Unable to Send/Receive emails from winThe host 'POP3' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'POP3', Protocol: POP3, Port:...


You are receiving this error because of one of two reasons:
1) Your email account is not set up properly. Click on Microsoft Outlook, click on Tools, then Accounts. You will see a window with columns stating Account-Type-Connection. If an account is set up then click on it then click on Properties. Click server tab and you will see the SMTP server block and the POP3 server block. Both of these fields will read as follows: pop.XXXXX.net and smtp.XXXXX.net. Your Internet Service Providers name will be in the XXXX. If these are not set up properly then you cannot connect to send email. If they are filled out correctly then you need to call your Internet Service Provider and inform them of your situation. Their server is not working properly.

Don't forget to 4 star this solution.

Jan 15, 2009 | PC Desktops

1 Answer

I am unale to receive emails. I get the following Alert: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the...


Hi

Pls check if if you have enough free space in the mail box as the sent mails will also be counted towards the size.
Pls delete unwanted mails and also sent mails.
Pls check with the mail server settings i.e. incoming mail server and outgoing mail server information.

Feb 12, 2008 | PC Desktops

9 Answers

0X800CCC6A


I was having this same problem.

Here's what I did:
Under Tools-->Accounts, select email account and then select Properties-->Servers. At the bottom, check the box "My Server Requires Authentication," and then select Settings. Select "use same settings as my incoming server"

After I did all that, my problem disappeared. Hope that helps you.

Nov 12, 2007 | HP Media Center PC 873n (P9875A#ABA) PC...

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