Question about Brookstone Pure-Ion UV Air Purifier

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Pure-Ion not working?

I received this as a gift from my daughter about 2-3 years ago and now its not working. I can't find the manual for troubleshooting. Do you have an electronic manual I can look up and what would cause my air filter to stop working. It won't turn on at all

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  • ssobel3038 Aug 15, 2008

    Do you know how to reboot?

  • Dru Mooney
    Dru Mooney Feb 01, 2009

    bought mine off ebay and was relatively new but no manual...started a loud buzzing sound not too long ago and now it just stopped working altogether. Tried different power source and all cords look okay...any suggestions?

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  • Master
  • 981 Answers

Didja wash the plates? It takes a little maintenance, and there are a lot of things that could make it stop working (Magnum, anti-aircraft fire, someone tripped over the cord, power quality in Karachi is lousy, there's pudding in the works...) but washing the plates with dishsoap and water, (then drying them before trying to start again) ought to fix most things that could be wrong.

Sometimes a fiber (a gift from a guest, maybe) is protruding into the works that needs to be removed, but those are the main reasons.

Posted on Jun 23, 2008

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Filters are clean, soft cloth used to wipe inside of each filter slot down...not so much worried about the constant clicking, as much as I am the unit running 5mins and shutting off, or the alarm sounding...


These are usually quiet so the clicking might be an problem. It could just be a dirty ion generator. On this unit you can toss those into the dishwasher. If they are dirty enough the click you hear might just be a spark. If it is sensing this it might be why it is shutting down as well.



I've included a link to the manual for the unit so that might help you out in settings and so on.

This is the pdf manual

http://www.brookstone.com/webassets/pdf/630285p_manual.pdf

This is a link to the product page, at the bottom is the tab for warranty and manuals.

http://www.brookstone.com/pure-ion-pro-air-cleaner?bkiid=SubCategory_Home_Home_Comfort_Air_Cleaners'SubCategoryWidget'630285p&catId=L3_AirCleaners'L2_HomeComfort'L1_Home

I would download and read the manual, clean the unit according to the manual and see if that makes it behave. When these work they are incredible at what they take out of the air. We used a commercial version of this unit in a 13000 sqr foot room and even with a few hundred people who smoked (was allowed at the time) the air remained clear. The ion traps were revolting disgusting when they were cleaned once a week so they definitely pull stuff out of the air.

Sep 12, 2011 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

My unit is 5 years old and will not power on. It is not the outlet or the cord, I fear it is the electronic board. Any suggestions to diagnose before i throw away?


Mine was the power supply. I was able to repair it though. Pleasd contact me before you throw it away. I need a touch screen. My daughter used it for a drum!! Kennykbe@hotmail.com

Jan 27, 2011 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

We have lost our manual, could you pls. tell us how to clean the filter and or other parts, so it functions as a new one.The pure ion advanced purifier is five years old. Thanks, S.T.


I have a .pdf of the manual I can send you. I just run mine throught the dishwasher by themselves. The manual says to do that or hand wash them in the sink. Just make sure they are thoroughly dry before putting them back in.

Dec 28, 2010 | Brookstone Pure-Ion UV Air Purifier

1 Answer

Cleaning tips for my Brookstone Pure Ion


I have Bridge Stone Ionic Air Cleaner and I cant figure out how to take it a part to clean the filter. It's a few years old, used very little and I don't have a manual. Can anyone help. thanks

Nov 06, 2009 | Brookstone Pure-Ion UV Air Purifier

1 Answer

Number of Batteries?


If you had a Pure-Ion Travel you would know it only needs one I think its a wonderfull object it has saved me from colds & flue, since I got it I have travelled by at least 15 times between Spain-Las vegas I am 70 years of age and it has saved my life by keeping colds and flu chest infections away everytime I went on a flight I would catch a Chest Infection I havent had one in 12 Months I was in Orlando Feburary 2008 and I bought 6 Pure-ion Travel for friends and relations and they all agree with me

I would like you to put them back in your shops or let us buy them on the internet I am in Ireland

Thank you

Anita Fleming

E-Mail anitafl @eircom.net

Feb 25, 2009 | Brookstone Pure-Ion Travel Ionic Air...

1 Answer

Pure ion manual


I would like the manual as well. Can you send it to me via pdf to kthomas77@nc.rr.com?

May 23, 2008 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Help! My air ilter quit!


I bought one a year ago and never thought it work well in cleaning the air. I get more dust on my counters than collects in the pure-ion. I recently got a letter from an attorney saying they are settling a class action suit on these purifiers because the are not effective. I called brookstone and they said they will refund my money because of the law suit. Good luck.

May 10, 2007 | Brookstone Pure-Ion UV Air Purifier

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