Question about SanDisk Sansa c240 MP3 Player

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Songs I downloaded some wma songs from my computer, and they will only play for 1/2 a second then quit, and it won't let me change songs after that. Even when I delete a song the song stays on the screen unless I power the unit off then back on.

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The WMA songs that you have are DRM-encrypted, and they do not have "transfer rights" - as in, you cannot play them on your Mp3 player (either that, or they are only sample songs)

Solution 1: Upgrade your music service subscription
Solution 2: Convert the Songs to Mp3 format

Read up on DRM encryption - you can find more info in my 2-part "Tips & Tricks" under my profile - on song formats

Posted on Jun 23, 2008

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Posted on Jan 02, 2017

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Here is the asterisk behind WMA compatibility - there are two types of WMA files - protected and unprotected. 90% of WMA files are DRM-protected, hence they are either not usable in mp3 players that say they can play WMA's, or the song has a DRM restriction on it that prevents it from being played on an mp3 player without purchasing additional rights.

To avoid the problem completely, only download songs that are in mp3 format. It may be more expensive initially, but they are better in the long-term - even if you found a WMA file that eventually works with your mp3 player, the protected WMA files have an expiration date, so they would stop working after 30 days, 90 days, 1 year, or 2 years depending on the specific license for each song. Mp3 files never expire, never give you error messages, and work with nearly (if not all) 100% of mp3 players.

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Please check teh format of teh songs downloaded, they might not be supported by teh Moto Player (*.WMA, *.RM..etc.)

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Some digital music files are in a DRM-protected WMA format that does not allow playback on an mp3 player, even though they will play fine on your computer. The only reliable way around this problem is to only download files that are in mp3 format.

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That player is not capable of recognizing most song formats. You must download tracks that are only in Mp3 format or NONPROTECTED WMA format. Most WMA's are protected nowadays, and therefore won't work with this particular player.

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MY SANSA WONT SYNC SONGS..


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

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Make sure the device is fully charged. Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files. Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info: I have seen quite a few threads in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in theMp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” 
All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

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The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

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1 Answer

The cube will come on but want play


There can be a number of causes, if you are a Mac user and you don't use a clean eject app/script some of the hidden Apple cataloguing files can cause this issue. 
Songs in the wrong file format such as AAC or OGG can also cause this issue as can some firmware versions.
Start by making sure all the songs on the player are in a supported format, for most versions of this player that means MP3 and/or WMA, however this player has been released under several brand names in several markets and one or two versions don't support WMA.
Also, if you are a Mac user, use a clean eject app such as FinderCleaner, it's even supplied with an Automator workflow so you can create a menu item and/or folder action for it. 

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