Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Hello I have problem with my zune when I connect to My Laptop.It does not detect my zune player but my friends zune is detected.My is new 8GB It keeps on showing charging signal but It never connects to the Laptop. Get back to me with answers please my e-mail is Please help me to solve this problem Thank You.

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Try reinstalling the software

Posted on Jun 23, 2008


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Just brought a new Zune ipod and my computer is

Is is detected in your hardware? If not, turn off your pc, plug in your Mp3. You should receive a notification" Device manager has detected new hardware on your pc.Click to install

Mar 14, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune ,8gb, wont connect to my mini laptop or brand new windows 7 laptop... all update software and doesn't say its charging

This could be a problem with your USB cable. Thats a main problem when you have already tried it on both of your computers. So buying a new USB could fix the problem. If not, you have a bigger problem and that could be a that the USB hook up to your Zune could have a linkage problem.

Feb 10, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune won't respond to any key presses.

I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Windows 7 (64 bit) build 7000 and zune problem

i had the same problem at first with my 3rd generation zune. first you have to open up the zune software folder then right click the short cut and click run as administrator then it will detect the device and everything will work. good luck

Mar 19, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

The software wont detect my zune

Suggestion # 1: Lots of things to try here. Go thru them all, one at a time. Except maybe the first one. I have no idea about an unlock code on the 30.
Good luck. Post your results and whether it worked or not.

Jan 31, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune is not getting detected

if it is new you have to set it up with your zune software. if it died then you have to plug it in for a little while until it charges a little. hope it helps.

Jan 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Windows media player says no device connected

Windows Media Player has a limit of 3 portable devices that can be detected at any one time. I would uninstall every mp3 player's software that is installed on that machine and try again.

Dec 14, 2008 | Audio Players & Recorders

1 Answer


You need to download the software from before connecting your zune. Follow the setup instructions. After installation you connect your zune to the PC and the software should automatically detect it and continue the setup and update process.

Oct 03, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

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