Question about HP PSC 2355 All-In-One InkJet Printer

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"DERIV CLEAR" In window and printer will not work

I just replaced the ink cartridges in my HP PSC 2355 (which I have not used in over a year). "deriv clear" appears in the window and the power light blinks. My computer recognizes the printer and documents are sent to the que but they will not print. I have performed the reset technique but nothing happens. I cannot find out what this means or how to correct it. HP support just tells me to buy a new one. Go figure!!! I have only printed 5-10 items on this printer since I have had it so it's nowhere close to being worn out.

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  • leo65 Jan 03, 2009

    The Printer doesn't work. It's reported Wrong Color Ink cartrige. Following the instruction from the HP web side, i've not made a single step forward.

  • Robbie Stewart
    Robbie Stewart Apr 24, 2015

    Your printer may be offline in the "Printers" menu in your computer's "Control Panel." This will sometimes happen when you are doing maintenance on your printer. Your OS can't detect it when your doing maintenance at the printer, so what you have to do after you've done maintenance at the printer is launch your Windows OS's Control Panel, then click on "Printers." You should then see your printer listed. Right-click on it and select "Use Printer Online." This should fix the problem."



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  • 25 Answers

Try to print a test page from the printer

Posted on Jul 08, 2008

  • Robbie Stewart
    Robbie Stewart Apr 24, 2015

    Sounds like your Windows OS's Control Panel has your printer listed as "Offline." This can sometimes happen while you are doing maintenance on your printer, like resetting it, as you posted above. So, what you have to do is launch your Window OS's "Control Panel," then click on the "Printers" icon. This is sometimes listed as "Printers And Scanners," but it's dependent on your Windows OS's version. Once in your "Printers" menu, you should see your printer listed. Simply right-click on your printer and select "Use Printer Online." This should fix your problem. You may find that you have to do this regularly if you do a lot of maintenance on your printer. The reason why this happens in the first place is because when you are doing maintance at the printer, your computer's USB plug and play feature can't detect it, so your OS assumes that it's not working or offline and it labels it as such. So it has to do with the USB plug and play feature on your computer's motherboard.



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1 Answer

HP PSC 2355 print cartridge not supported?

If this is not a factory new cartridge then that may be the reason it is giving this error.

Apr 17, 2017 | HP PSC 2355 All-In-One InkJet Printer

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Can I use an HP75 tri-color printer cartridge in my HP PSC 2355 All in one printer even though it usually takes the HP95?

HP 75 tricolor cartridge is not designed for PSC 2355.If you try to install it,you'll get a message incompatible ink cartridge or cartridge problem.using a different cartridge may also damage the chip embedded in the not use hp 75 as a replacement for hp 95.

Jun 19, 2011 | HP PSC 2355 All-In-One InkJet Printer

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What does 'Print Cartridge in right stall not supported' mean?

It means you have a faulty or incorrect cartridge installed on the right side position. It could also mean the contacts are dirty or misaligned. Remove the cartridge, clean with rubbing alcohol and reinstall.

This is not a unknown error particularly if you are using cartridges other than the HP brand. Other people will tell you it is fine to use off brand cartridges or refilled cartridges. For myself, I have never had luck doing that - on the other hand, I have never been disappointed using the more expensive cartridges recommended by the manufacturer across several brands including Epson, Canon, Compaq and HP.

Try cleaning the contacts and ink jets. You may have to replace the cartridge. If that is the case, I would return the faulty cartridge and get a store credit.

Just a few thoughts for you to consider. Thank you for using today.

Mar 03, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

What ink cartridge does the hp 2355 all in one inkjet printer use


The PSC 2355 uses a standard Black 94 and a Tri-color 95 cartridge.

It also can use a Tricolor-97 and a Photo 99 cartridge.

Here is the HP price list:

Also, here is a link to the main support page for the printer where you can obtain much more info.

HP PSC 2355 Support

Thanks for using Fixya.

Feb 16, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

What will be the cost ok black cartridge? How many pages will one cartridge print?

HP PSC 2355 Printer uses HP 94 Black and it can print upto 400 pages approximately

there should not be any problems except that it is 4-5 years old printer

Sep 29, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Wont use 343 ink

Purchase "genuine" HP ink-cartridges.

May 26, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Incorrect Cartridge

use genuine hp ink /not generic

Dec 11, 2007 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC 2355 Won't accept refilled ink cartridges

If problem is what I think it is (that is if you cleaned whole thing and it is connected proprely), you have only one option. To buy at least three cartridges...problem is due a small trick made by HP. Printer remembers at least two cartridge serial numbers, and then wont accept refilled ones. But if you first stick one, then the other, and on the end the third one(only this one should be really full) it should reset printer and it should foul it to accept it. But on some printers it needs up to five cartridges! What a waste of money :( Anyway, hope this helps...

Aug 19, 2007 | HP PSC 2355 All-In-One InkJet Printer

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