Question about HP LaserJet 3015 All-In-One Printer

2 Answers

HP 3015 No fax detected

Hi, my company has a HP laserjet 3015 and gets "no fax detected" error, We have a dedicated fax line and have tried switching the cables and even where it is patched? Any assistance would be greatlyappreciated.

Thanks
Paul

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  • addybest Aug 12, 2008

    You can change the settings on the control panel of the printer.



    1) restore the printer.

    2)turn off the ecm (error correction)

    3)turn off the v.34



    4)turn on the silent detect.

    in case we still have th same issue

    then select the menu button once

    then select the * & # together

    u will see the developers menu

    then with the help of the arrow keys check for the r/w parameters

    select enter

    type in the value 153 and select enter

    change the values to 6

    select enter.

    printer will be back to the ready mode.

    then select same options.....

    go to r/w parameters again select enter

    type the no 159

    change the values to 6 again

    select enter



    now try to send/recieve faxes

    it should work.

    if not try the firmware upgarde from this link

    http://h20000.www2.hp.com/bizsupport/Tec...



    u shpuld be able to get it working now.



    if it still doesnot work then the fax modem has a issue.

    get the printer serviced.

  • Anonymous Mar 17, 2014

    hooked to phone line. I can send but cant receive.

×

2 Answers

I am having the same problem

Posted on Jul 03, 2008

Did you ever get a response to this? i am having the same problem.

Posted on Jun 30, 2008

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