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Caller Id not working, phone disconnects after 2nd ring

We use an AVAYA Partner phone and this morning our caller ID didn't work and the phone disconnects if 1) you answer it before the 2nd ring or 2) you answer it after the second ring. In other words, I have to pick up ON the second ring.
Please help

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This problem turned out to be a phone company problem.

Posted on Jun 21, 2008

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Posted on Jan 02, 2017

SOURCE: do not know how to look through the caller id

You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

Posted on Dec 31, 2008

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Do not know how to look through the caller id


You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

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