GE Monogram ZBD0700K - gel pak detergent not dissolving
Undercounter built in has been working great since day 1 using Electrosol gel pak detergent. Recently the gel pak is on the floor of the dishwasher once cycle is complete...dishes very hot, but not clean. Phoned both Electrosol & GE & was told to ck the water temp, water pressure and to be sure nothing is obstructing, etc. All is the exact same as has been since day 1 - hope you have an easy solution!
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: GE Monogram ZBD0700K - gel pak detergent not...
Low inlet water • Make sure inlet water temperature is at least 120°F (49°C)
• Run water at the nearest faucet prior to
starting the dishwasher to insure optimal water
Water pressure is low • Turn on a faucet. Is water coming out
more slowly than usual? If so, wait until
pressure is normal before using your
Air gap is clogged • Clean air gap.
Improper rack loading • Make sure large dishware does not block the
detergent dispenser or the wash arms.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Do this test:
-Upgrade to a name brand detergent like Cascade or Electrosol.
-Do not over fill the dispenser cup
-Do not place large items near the door/near the dispenser cup.
-Make certain that both spray arms can spin freely after you load the dishwasher but before you close the door to begin the wash.
Please report back what you find, OK?
Are you getting any error code that indicates you have a motor failure? If not:
The LF LDF6810 is a water conserving dishwasher that requires quality detergent. Buy a box of name brand powder (e.g. Electrosol pr Cascade) Do not use ultra-cheap, generic detergent and never use gel or tablets in any dishwasher.
If you still have cleaning problems problems, remove the lower wash arm and the 9 screws that hold the filter beneath the spray arm.
Pull the filter out and rinse thoroughly.
With a flashlight, inspect the sump area, removing all debris.
So try this before you go deeper. I have had the same problem with my LG 8812 and this solved my problem.
The make and model number can probably be found around the door edge (usually right side) If you can find it, post the make and mode # here.
Recommend you get a box of brand name detergent powder (like Electrosol or Cascade) and begin only using that. (Neve use gel or tablets) Cheap Cheap, generic detergent does not dissolve properly, leaves residue of its own and cleans poorly.
If problems continue, check the heating element as it is very possible that it has failed and the dishwasher needs to get to the proper temperature to activate the detergent. Also check to see if the holes in the spray arms are not blocked with debris.
If the heating element is working, then the wash pump motor has begun to fail and you need to decide to replace it or replace the entire dishwasher.
Recommend you stop using the gel and switch to a brand name powder - like Electrosol or Cascade. Never use gel, gel packs or tablets in any dishwasher. Avoid untra-cheap, generic powders.
If problems continue, a service call, with them checking that the heating element is working is the follow up step.
Try this before you jettison your current dishwasher. Yes, it is possible that the wash motor is getting weak, beginning to fail but:
Buy and use a box of brand name box of detergent powder Electrosol or Cascade. Stop using the generic powder and never use a gel or tablet in a dishwasher.
You will be amazed how how much better the detergent dissolves and the DW cleans.
To the people here with the poor cleaning problems:
Try these steps:
Buy a small box of Cascade or Electrosol diswashing powder. Use only it for 30 days and report back. Do not use gel, tablets or ultra low end detergent. I have proven that ultra cheap powder WILL cause problems.
Also, fill a bowl or large cup with white vinigar, place it in the bottom shelf of of the empty dishwasher. Do not add any detergant. Run a normal or quick cycle.
If you still have poor cleaning, it is time to call for service or remove the filter beneath the lower rack and search for debris that will need to be removed.
Please report back with your results and the make/model of the dishwasher. Good Luck!
With the LG LDS5811 dishwasher and other water/energy saving dishwashers, they are VERY ineffective with untra cheap powder detergent. Switching to Electrosol or Cascade has solved the problem -- and don't use too much.
If you add a whole house water softener, you will be AMAZED how much better your dishwasher and clothes washer work -- especially if your cut down on the amount of detergent your use.
Oh, never use gel or tablets in your diswasher. Ever.
if the problem with the detergent dispenser not opening is a seperate problem. Recommend you submit a seperate problem/question.
Ginga, first of all it's still under warranty so I would call for service. Here's a few things to consider; first, I would switch back to the powdered detergent like Cascade. You want to make sure that the water entering the dishwasher is at least 120 to 150 degrees, anything less will cause the detergent not to dissolve. Check your loading and make sure nothing is blocking the spray arms from the soap dispenser. Make sure the spray arms do not have any cracks or splits. After the dishwasher fills, make sure that the water level is right at or just below the heating element, a short fill will cause this also. Catriver...post back.