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I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)
To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.
Note These devices are sold separately.
If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.
The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.
And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).
If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.
If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.
I know that it sucks but you'll have to return it, I tried to find a solution ( I have the same problem:my screen go black when I turn it on) I din't find any solution that work.That's what I did, I returned it :(
Let the battery drain completely and then plug into computer. There was a leap year glitch from Microsoft and the fix is working today. Ours froze yesterday and it's OK this morning. This only fixes those that froze Dec. 31st.