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The Fuser is not turning... follow these steps 1. Turn OFF the main power switch. 2. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the T reset appears 3. Touch [Trouble Reset]. 4. Check to make sure that [OK] is displayed and the it has been reset. 5. After turning off the main power switch, wait 10 seconds and turn the machine back on, this should reset the service code and with any luck the machine will run!
Power reset; press and hold the Power button until it the machine starts a diagnostic mode; if this doesn't turn on the machine, unplug it for 10 minutes and upon plugging it back in, see if the error reset itself
Unplug all USB devices (including the printer) and reboot the computer. Once the computer has rebooted, plug in the printer, allow it to install (it should install automatically) and see if the error is corrected. Sometimes there can be a temporary conflict and the only way to solve it is to remove all other USB devices (this can work for external hard drives too).
The overall issue with error code#5010 is a scanner malfuntion. If the problem returns, check the ribbon cable as it runs from your scanner to the main logic board. If all is secure and you still have the problem, the printer may need a new logic board.
I managed to track down some information that may be able to help you. Power off your printer, then press &hold buttons while powering on. If it doesnt reset then unplug it & press & hold buttons while plugging it in.
# & 3 Partial reset
# & 6 Semi full reset
# & 9 Full reset
A full reset will clear any stored information in th printer, speed dials ect. So always start with a partial reset and work your way up.
I hope this helps.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
I have a error code that is 0xd05d010d I have tried reinstallin g drivers and software didnt work. tried unpluging power cable and holding ok and cancle buttons and plugging back in didnt work. now Im not sure what to do can you help please.
hhhmmm try to download a resstter for your printer model, cause that error code cud mean that some part of your printer has reach its limits, printers nowadays have a counter in it. if you cant find any resetter software for your printer you shoukd call the HP tech. support cause they are the only who knows the right key combination on your printer panel that allows the parts to be reset.