I purchased a watch about a year ago as a gift for now, I set the watch by a window to charge for about 1 week, I went to check on it, and I saw the second hand moving, thinking all was well, but when I went to check on it this a.m. there is no movement what-so-ever. I purchased the watch over Ebay, and do not have any local store connection to the purchase. What do I do, or have I not charged the watch properly?
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The Benrus watch you have is not the Benrus watch that became world famous years ago. In fact, "The Benrus Watch Company" went bankrupt in the late '70s . However, the Benrus watch that you have is made by Benrus (not the original one) and you can contact them via email: Contact Steve Laughlin firstname.lastname@example.org for the information you're looking for.
Melvin, I hope this helped you. Please let me know. Thanks.
Dear cathy webb,
There could be many reasons for this. Maybe the battery is damaged/old, maybe it has another type of technical problem. Thats why i would suggest to you the same thing that i would do; send it to a repair shop. It usually costs between 7-15 US dollars to get it fixed, and it can usually be done for a couple of hours.
As i see you have received this watch as a gift. Have you received the whole box including warranty card and the purchase receipt? In case you have received those, you could try and retrieve the watch to an official CK dealer, and maybe they will give you a new one or repair it for free. CK watch warranties are for one year and your watch is still covered by it (assuming it was purchased less than 1 year ago).
I am not aware from what country you are, but some of the official CK Watch stores can be contacted here:
Hope i could help,
If after you do all that is asked of you by the instructions and the watch still will not run as it should, contact Citizen and get a return authorization. My Sky Hawk was dead dead dead. I returned it to them and they got it running and it is still running these several years later. Of course, today I keep it where it can get light daily. In my case, there was no charge for this service, which is not to say yours will be the same. Ask them in your e-mail to them. In my case, it didn't make any difference, I had to get my $500.00 watch working again even if it cost some amount of $.
Instructions are on the inside of the back cover:
1. short circuit AC and the battery clamp.
2. the hands will rotate once clockwise
3. in the chime mode, pull out the crown and set the hands to the 12:00 position
4. Return the crown to normal position, change to time mode and set the desired time
You need to expose this watch to sunlight for about 8 hours to let it recharge it's solar cell. Make sure that sunlight is shining directly on the face and not just "kind of" shining on the face. I put it in a window ledge where the sun beats down to make sure it gets the most sunlight possible.
Repeat this for a few days to make sure it's fully charged.
This sounds like the battery bneeds replacing. Without a certain amount of charge to maintain the internal chemistry, batteries of this type can fail relatively quickly.
Any good jeweller should be able to get you a new battery, if not please post again and we will try to find one for you.
Hope this helps :)