Question about Panasonic Microwave Ovens

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I have a microwave approx 18 months 0ld doesn.t work I need to know where to take it I live in Exeter EX2 4RP

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Call Customer support at 1-800-211-PANA (7262) or visit their website at
http://www2.panasonic.com/consumer-electronics/support/Home-Appliances.75542

Posted on Jun 21, 2008

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These can be repaired, but if you're not in the US, the extra shipping may make it uneconomical.

The service manual can be downloaded here.
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testing every step and fix it. God bless you see the diagram attached

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If the microwave buttons don't work the touchpad and control panel assembly are probably defective.
Touchpad


If the microwave buttons don't work the touchpad might be at fault. Generally speaking, if the dishwasher display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.
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If the microwave buttons don't work the user control and display board are most likely defective and will need to be replaced. If some of the buttons work and some don't, it is more likely a touch pad problem and the touch pad will need to be replaced.
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Microwave doesnt power up, suddenly stopped working, can it be the fuse? ow do u check if the fuse is OK?


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1 Answer

Works for approx 30 secs then it cuts off with a error Code F7 message.


Assuming yours is a model KHMS2050SSS0, here is what the technical sheet says about the F7 error code:

1. Unplug microwave oven or disconnect power.
2. After 40 seconds, check to see whether this solves the problem.
3. Unplug microwave oven or disconnect power.
4. Check cooling fan operation
5. Check the magnetron.
6. Check P65 connection on the relay control board.
7. Check the P56/P66 connection between relay board and relay control board.
8. Check wiring to the 1200W inverter and control system. See “Checking Inverters.”
9. Check operation of all interlock switches.
10. Replace all parts and panels before operating.
11. Plug in microwave oven or reconnect power.
12. Check voltage at 4903-1 on relay board. If it is 120, unplug microwave oven or disconnect power.
13. Replace inverter.
14. Replace all parts and panels before operating.
15. Plug in microwave oven or reconnect power.
16. If problem persists, unplug microwave oven or disconnect power.
17. Replace relay control board.
18. Replace all parts and panels before operating.
19. Plug in microwave oven or reconnect power.
20. If problem persists, unplug microwave oven or disconnect power.
21. Check for reversed plug connection on controls or loose wiring.
22. Replace all parts and panels before operating.
23. Plug in microwave oven or reconnect power.

(This troubleshooting guide presumes one does not know how to test electronic components. That's why they say to replace and part and check it again.)

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

If yours is a different model number, please reply back.

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1 Answer

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Carla, Sorry to read of your troubles. Your unit that is only 2monts old should be under warranty, or did you receive any warranty?
What you describe as " the noise one gets when metal is put in by mistake". The noise is Arcing of Microwave Energy. Do not operate a Microwave Oven DRY (without something inside that will absorb the Microwave Energy. A Dry-Run Microwave Oven will feed-back upon itself and do damage.

If your unit is matched to the electric needs, both voltage and cycles, then I would not get another one of the same Model.

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